Head of Field Sales / KAM

About the job

Company Description

Elektro-Material AG, with nine branches, the competence centers EM Light and EM Industry, and around 780 employees, is the leading wholesale company in the Swiss electrical installation industry. EM offers a range of 250,000 articles, extensive services, locally anchored consulting power with over 200 experts, and efficient logistics with up to three delivery cycles daily - the best overall package. EM is part of the globally leading Rexel Group.

Job Description

In this position, you lead the field sales team in the East region and act as the central contact person for key accounts. You build and expand long-term customer relationships, ensure first-class consulting and high customer satisfaction, and consistently implement sales and framework agreements.

Your tasks

• Leadership, training, and promotion of the field sales team; regular customer visits and support in demanding customer situations
• Compliance with the budgeted sales and margin through department-specific measures
• Organization of customer events and creation of local advertising measures
• CRM data maintenance including visit reports and use of sales-supporting AI tools
• Definition of sales territories, customer assignment, target setting for field sales
• Coordination of new customers, agreement on conditions, and debtor controls
• Handling complaints and initiating corrective measures
• Analysis of market opportunities, development of national strategies, and technical collaboration with category management
• Negotiation and management of framework agreements as well as main contact for key accounts; coordination with other regions and CEO for national customers
• Delivery and tracking of KPIs and reporting to customers with framework contracts

Qualifications

You bring extensive market knowledge. You have acquired this through a basic electrical engineering education and several years of experience in the construction/construction-related industry. Additionally, your profile is rounded off by:

• At least 3 years of experience in a comparable role with leadership responsibility
• Strong customer orientation, analytical and conceptual skills
• Structured, independent working style; resilient, reliable, and self-responsible
• Very good communication and teamwork skills
• Confident handling of MS Office, APOS/Sales, and CRM Dynamics 365; knowledge of SAP FI/CO is an advantage.
• Very good German and good English skills in spoken and written form

Additional Information

If you have any questions, Jasmin Edelmann is happy to assist you by phone at 071 898 02 23.

Our Offer

In addition to an independent and varied task, you can expect a collegial environment, a friendly team, and attractive employment conditions, including certified pay equity. The offered benefits include at least 25 vacation days, very good social benefits, individual development opportunities, and much more. Are you interested in this exciting new role and meet our requirements? Then we look forward to receiving your complete application documents.

We want to fill this position directly, without the support of recruitment consultants.

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