Assistant Welcome Desk & Customer Support

04 March 2026
100%
Permanent position
Basel

Job summary

Join a dynamic company at EuroAirport for an exciting role! Enjoy a supportive and engaging work environment with great benefits.

Tasks

Welcome and assist customers, suppliers, and visitors at the hangar.
Manage hotel bookings and car rentals, ensuring smooth operations.
Organize meeting rooms and lunch events, handling all logistics.

Skills

Must have several years of administrative experience; fluent in English and French.
Proficient in MS Office; strong communication skills required.
A service-oriented personality is essential for this role.

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About the job

Job Description

Position and Responsibilities

Main Activities at the Hangar Facilities:

• Welcoming and taking care of customers, suppliers and other visitors

• Concierge service

• Providing help and advice to customers using your organization’s products or services

• Communicating courteously with customers by telephone, email, letter and face to face

• Organization of hotel accommodation and car rental for customers including invoice verification

• Taking care of customer offices (planning, organizing cleaning staff, looking for the buffet with fruits and sweeties)

• Administrative organization of aircraft arrival and departure, flightops

• Operating the switchboard

• Management and supervision of lunch meetings (ordering, serve, clear away, etc.)

• Administration and organization of meeting rooms (reservations, cleanliness etc.)

• General administrative tasks

Required Skills and Qualifications

• Several years of administrative experience

• Fluent in English and French (spoken and written), german would be an advantage

• Good working knowledge of MS Office applications

• Open, communicative, flexible and service-oriented personality

• Representative appearance and discretion

• Experience in aviation environment would be an advantage

What we offer you (among other things)

• Working in an owner-managed, young and dynamic company with hands-on mentality

• Multifaceted, challenging and responsible position within an exclusive environment

• Attractive employment conditions and social benefits like 5 weeks of holidays (6 weeks as of 50 years)

• Free on-site English lessons and individual further training and development opportunities

• Subsidized meals in our canteen, as well as parking spaces (or free shuttle bus transports) and other employee discounts (Fleets, Bars & Restaurants etc.)

• Corporate events like our famous annual Christmas Party and the summer BBQ

Additional information

General working place: Hangar facilities at EuroAirport Basel-Mulhouse-Freiburg

Apply

Does your profile match our requirements? If so, we look forward to receiving your

online application