9 hours ago
Employee Appointment Scheduling 60-80% (m/f/d)
- 26 February 2026
- 60 – 80%
- Permanent position
- Wil
About the job
You love cars and have a talent for organization? Perfect – then we are looking for you!
You keep an overview even with a full schedule, organize processes in a structured way behind the scenes, and enjoy telephone and written contact with our employees and partners? Then your next challenge awaits with us.
Look forward to a versatile back office role where you are the central point of contact for administrative processes – without direct customer reception on site, but with a lot of responsibility behind the scenes.
What makes us special? Our family-like working atmosphere, short communication channels, and always an open ear for your ideas and wishes. With us, you never stand still – we support you and accompany you on your career path.
Sounds like your next step? Then don’t wait any longer and become part of our team as:
Employee Appointment Scheduling 60-80% (m/f/d)
Your tasks:With your organizational talent, you ensure that our workshop is optimally utilized. You coordinate appointments service-oriented, support our customers by phone and email, and ensure smooth processes behind the scenes. You also prepare orders for our service advisors and reliably maintain our master data.
- You are the contact person for our customers regarding appointment scheduling and service concerns and ensure that all matters are handled professionally
- You coordinate and monitor appointments with foresight and ensure that the process runs smoothly
- You confidently respond to customer inquiries via various channels, contributing to a positive customer experience
- You assist with satisfaction surveys, simple billing, and administrative tasks and keep daily operations efficient
- You keep our master data up to date and structured, ensuring a reliable information base in the back office
- You enjoy communicating – just as confident on the phone as by email, always friendly, clear, and professional
- With your positive attitude, you build trust and meet customers at eye level
- Organization is your strength: you always have appointments, pending tasks, and data under control
- You work in a structured, precise, and reliable manner – quality is a given for you
- You use digital tools routinely and confidently – new programs don’t scare you
- Experience in the automotive industry is an advantage and helps you quickly understand our processes
- Dogs allowed: Bring your four-legged friend to the office – we are dog-friendly
- Food & snacks: Free coffee, water, tea, and occasional snacks in the office
- Fitness for free: Use our in-house gym – completely free of charge
- Infrastructure on site: Take-away, gas station, and restaurant directly on the company premises, as well as an in-house pharmacy and company doctor
- Team with vibes: An upbeat, uncomplicated, and super friendly team
- Modern work tools: Digital tools and a well-organized system to ensure your appointment scheduling runs smoothly
- Structure & variety: A versatile workday with clear processes around appointment planning and customer contact
- Flat hierarchies: Communication at eye level, short distances, and open doors
- Exclusive conditions: Discounts on car purchase and repair
- We invest in you: Financial support for further training that advances us together
Are you ready to contribute to a family-like and expanding company in a dynamic industry? Do you want to tackle potentials with us and celebrate sustainable successes?
Take the step towards personal change and apply at von Rotz Group. We support you on your way and look forward to your application.
Contact person: Floriana Rubin (on site Mondays/Tuesdays)
