General Manager, Fairmont Agra

About the job

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

WHAT YOU WILL BE DOING:

• Functions as the primary strategic business leader with overall responsibility of Hotel Operations to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.
• Develop the operational and commercial strategy to ensure the successful hotel opening with strong business forecast maximizing revenue potential.
• Act as an integral role model, displaying explicit knowledge and awareness of company, brand standards and emotional luxury.
• Ensure that service standards and procedures, as well as the delivery of the brands’ guest service experience are at the highest possible level.
• Recruit and build a team to provide luxurious and personal hospitality, by creating personalized experiences and intuitive service that is impeccable.
• Think about the future anticipating future trends and opportunities; translate organizational strategy into appropriate local strategy.
• Drive culture of delivering memorable experiences and taking pride in turning moments into memories.
• Establish strong and successful relationships with all stakeholders, including owning company, local authorities and surrounding community.

YOUR EXPERIENCE AND SKILLS INCLUDE:

• Prior pre-opening experience with a luxury hotel of a similar positioning as Fairmont.
• Proven track record of building a strong service, and quality culture.
• Strong understanding of luxury hotel sales and distribution, with an understanding of the Indian market and international luxury travel.
• Strong people skills and a track record of fostering positive, inclusive, high-performing cultures.
• Is representative of this Iconic Brand of Distinguished Hotels
• Composed and confident in dealing with luxury guests from both India domestic and international origins
• Understands the importance of delivering emotional luxury
• Demonstrated leadership, organizational, and interpersonal skills.
• Creative and innovative mindset.
• Experience in developing and handling socials and weddings.
• Possessing excellent communication skills, superior knowledge of business functions, exceptional budgeting and finance skills and strong leadership qualities
• Min 10 years leadership experience in luxury hospitality

WHAT IS IN IT FOR YOU:

• Come As You Are
• Work With Purpose
• Grow, Learn and Enjoy
• Explore Limitless Possibilities