Annual Internship Premium Travel Services (80-100%, all genders)

In the Premium Travel Services department, status customers residing in Switzerland are supported in four languages (by phone, email, and via social media). The requests (flight bookings, modifications, etc.) are usually characterized by high complexity and require excellent system and product knowledge.

Start date: August 1, 2026

In the Premium Travel Services department, status customers residing in Switzerland are supported in four languages (by phone, email, and via social media). The requests (flight bookings, modifications, etc.) are usually characterized by high complexity and require excellent system and product knowledge.

Start date: August 1, 2026

Tasks

• Support of status customers and sales and modifications of flight tickets as well as information about SWISS and our frequent flyer program Miles and More via telephone, email, and social media
• Taking on fixed tasks in the area of administration and development
• Participation in projects, sales initiatives, and workshops, e.g. Kaizen

Inspiring environment

Become a part of SWISS

Our common goal is to make every customer's flight a real flight experience. For this, we go the extra mile - always, at every step of the process, worldwide. Become part of our fascinating world where a job becomes a lifelong adventure.

Benefits

Discounted parking options or public transport

Corporate health management

25 days vacation

Travel discounts

Employee events and networking meetings

Location-independent work (e.g. home office)

Flexible working hours, part-time models

Discounts

Diversity programs

Discounted parking options or public transport, corporate health management, 25 days vacation, travel discounts, employee events and networking meetings, location-independent work (e.g. home office), flexible working hours, part-time models, discounts, diversity programs

Requirements

• Desired workload: A 100% workload is preferred for this position.
• Basic education / schools: High school graduate or graduate of a technical, commercial, business school, grammar school, or 3-year apprenticeship (EFZ)
• Professional experience in customer service/sales/tourism is an advantage
• Fluent German and English skills, French and/or Italian are an advantage
• High service awareness, quick comprehension, independent, communicative, flexible

For further questions, please contact our Recruiting Services Center at +41 44 564 22 66.

Contact

Company

About Swiss International Air Lines AG

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