12 hours ago
Caseworker KESB
- 07 February 2026
- 100%
- Permanent position
- Herisau
Job summary
Join a dynamic team in an engaging administrative role. You'll enjoy a supportive and family-friendly environment.
Tasks
- Contribute to the shipping of individual and collegial decisions.
- Assist in managing weekly decision meetings every Thursday.
- Handle independent case processing in special procedures.
Skills
- Commercial basic education (EFZ) with relevant experience required.
- Excellent PC user skills in Word and Excel, CMI knowledge a plus.
- Strong communication skills and ability to handle sensitive situations.
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About the job
Participation in the dispatch of individual and collegial decisions Collaboration in the meeting management of the weekly decision meetings (every Thursday) Independent case processing in special procedures (paternity acknowledgments, declaration of joint parental custody, deposit of precautionary mandates, information about existing measures, etc.) Administrative business control (deadline monitoring, pending management, filing, case closures, archiving) Independent mail processing (digital and physical) as well as reception and telephone service with triage Further administrative tasks (e.g. file preparation, payment transactions) Power user for Office@Work and the business management software (CMI KES) with special tasks (e.g. statistics)
Commercial basic education (EFZ) Several years of relevant professional experience at an administrative office or a law firm Ideally further professional training (e.g. CAS Paralegal) Knowledge or interest in the field of child and adult protection Excellent PC user skills in Word and Excel, knowledge of CMI is an advantage Clear communication and confidence in oral and written expression High reliability, team orientation and confidentiality Independent personality and efficient working style High social competence in dealing with different people in difficult life situations
A meaningful activity in an exciting environment A broad range of tasks with short decision-making paths A committed and collegial team Attractive and family-friendly employment conditions (e.g. daycare)