Clerk* Trust Medical Service

About the job

Clerk*

Trust Medical Service

Trust Medical Service

80-100%, Landquart, Work@Home

What to expect

• Organization and administration: You manage incoming mail (digital and physical), complete documentation, process feedback from customers and service providers, and formulate professional, clear responses to ensure a smooth daily routine.
• Interfaces and professional exchange: You are in close contact with our service departments. You coordinate inquiries and information with service providers and customers to clarify matters optimally.
• Communication management: You are the contact person for customers, service providers, and other external and internal offices – answering questions, clarifying concerns professionally, and finding solution-oriented ways even in challenging situations.
• Processes and quality assurance: You identify optimization potential in daily business and contribute to the further development of processes and quality standards.

What you bring

• Completed commercial or paramedical basic training or equivalent qualifications
• Ideally experience in the insurance medical environment
• Quick comprehension, analytical and efficient working style
• Very good oral and written communication skills
• Confident communication in German, knowledge of Italian is an advantage
• Confident handling of MS Office, SYRIUS knowledge is an advantage