Front Office Employee / Floater

Publication date:08 December 2025
Workload:100%
Contract type:Unlimited employment
Place of work:Wallisellen

Job summary

Augenzentrum ONO offers quality in ophthalmology and surgery. Join a dynamic team with excellent benefits.

Tasks

Serve as the first point of contact for patients at reception.
Manage appointments and patient records through an electronic system.
Conduct special examinations like retinal imaging and field tests.

Skills

Completed training as an optician, MPA, dental assistant, or medical secretary.
Fluent in German with a strong interest in ophthalmology.
Proficient in PC applications, demonstrating empathy and teamwork.

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About the job

The ONO Eye Center stands for quality and expertise in the entire field of ophthalmology and ophthalmic surgery. Four modern clinics, equipped with fully equipped operating rooms, and ten additional regional specialist centers form our network, which is geographically spread over five different cantons. The ONO Eye Center, with around 130 specialists and over 80,000 treatments per year, is one of the leading private providers. The company is part of the ONO Group (Ophthalmologic Network Organisation), which successfully operates three other clinics and more than 30 specialist practices in French-speaking Switzerland. Additionally, in Wallisellen, Zurich, Amriswil, Schaffhausen, and Lachen, the full range of plastic and aesthetic surgery services is offered under the name ono estetika.

For our eye centers in the Lucerne region, we are looking for an immediate or by arrangement a

Front Office Employee / Floater (80-100%)

Your area of responsibility:

You are the first point of contact for patients at reception and on the phone.
You are responsible for appointment scheduling using an electronic agenda, patient management based on
electronic medical records, email correspondence, creating prescriptions, certificates,
and referrals.
You perform special examinations such as retinal imaging, visual field measurements, Pentacam, and endothelial measurements.

Your profile:

You have completed basic training as an optician, MPA, dental assistant, or medical secretary.
You have a strong interest in ophthalmology.
You speak fluent German.
You are a committed, service-oriented personality with empathy for our patients.
You have PC user skills.
Your precise work, openness, resilience, flexibility, and ability to work in a team complete your profile.

We offer you…