Front Office Agent (m/f/d)

About the job

Company Description

Prize by Radisson is a design hotel without pretensions. And even at a budget price. At 18 locations in Germany, Austria, Belgium, Norway, and Switzerland, we welcome our guests with a smile on our face and in our hearts. A casual tone and joy in the job are the most important to us.

Because honest effort is a thousand times better than meticulous complaining and paperwork. We support each other wherever we can, and no one hesitates to lend a hand at the reception or with dishwashing.

Job Description

It doesn't work without you: Every hotel needs a good soul! The first impression counts. At prize at the reception, you can make the first impression on our guests. And it will be good because you are friendly, smart, helpful, practical, and quick – a mix of scout and manager, so to speak. From saying hello to goodbye, you put joy into every detail. You enjoy dealing with people and remain relaxed and professional in every situation. Whether it was the drink you mixed or just your smile – your guests feel comfortable and look forward to seeing you again.

You say now: delicious cake, but where is my whipped cream?

We say:

• 42 days of vacation
• Attractive staff rates in all our houses - also in the Radisson Hotels
• Monthly health benefit for your gym membership or whatever else is good for your health, as well as offers for your mental health
• Public transport subsidy
• Reka checks
• Flat hierarchies, short decision-making paths, and lots of freedom to make decisions
• Financial security through a permanent employment contract
• Training and advancement opportunities
• Chance to contribute long-term in a steadily expanding company and much more

Qualifications

What should you bring?

Good mood, enthusiasm, and fun working in a great team.

Your tasks & what to expect:

As a Guest Service Agent, you are part of our check-in team and one of the first faces to greet hotel guests upon their arrival with us.

How does a check-in work? Enter guest data, collect signatures, encode room card & done! Whether at the reception or at our check-in kiosks, you assist our guests and support them with all questions. Meanwhile, you conjure a welcome drink for them at our bar and say goodbye with a tip for a city excursion.

Night shifts and answering guest calls are not part of your tasks – we want you to be alert & well-rested to focus on the really important things, namely the personal contact with our dear guests on site.

Additional Information

You think check, check, check?

Then we definitely want to get to know you!

Cover letters are not your thing? No problem, because we want to hire you, not the paperwork! Feel free to send us your resume by email to jobs@prizebyradisson.com or upload it directly here by clicking "apply now".