Process Manager: Continuous Improvement, Visceral and Transplant Surgery 60%

About the job

Your Main Tasks

• Organization, support, and accompaniment of projects within the framework of the department's continuous improvement processes (CIP) (project assistance)
• Coordination and follow-up of measures for quality improvement and process optimization; primarily in the inpatient area with direct reporting line to the head of the department
• Preparation, minute-taking, and follow-up of meetings and workshops
• Independent development of the specialty and maintenance of especially SOPs, documentation, reports, and presentations with a focus on patient safety
• Contact person for senior physicians in commissioned CIP projects
• Support of the management team in organizational and administrative tasks

Your Profile

• Completed training as a nursing specialist or health scientist or equivalent qualification (e.g., CAS Data Science, BSc, MSc)
• At least 3 years of professional experience in project management in the field of continuous quality improvement, ideally in healthcare or a process-oriented environment
• Excellent knowledge in Statistical Process Control and user knowledge in JMP (statistical software specially developed for scientists and engineers) for statistical process control and evaluations or equivalent
• Confident handling of MS Office (Word, Excel, PowerPoint)
• Knowledge of project management tools desirable
• Teamwork skills, strong communication, and discretion
• Networked analytical thinking to understand, analyze, and convey highly complex processes
• Strong organizational skills and a structured, proactive working style to manage highly complex tasks
• Very good German skills in spoken and written form, English skills are an advantage

Our Offer

We offer you a versatile role in a progressive working environment characterized by high quality, independence, flexibility, and responsibility. You will have the opportunity to take targeted further training. A motivated and committed team supports you in all matters.

The University Hospital Zurich is one of the largest hospitals in Switzerland. Our over 8,600 employees and around 700 trainees are committed daily to the well-being of our patients.