Service Owner (all genders) for Linux and Automation | 80% or more
Key information
- Publication date:20 August 2025
- Workload:80%
- Place of work:Basel
Your job in brief
- Listen, understand, review and improve: This is your toolbox with which you, as a Service Owner, further develop our IT landscape.
- You are responsible as a Service Owner for the entire lifecycle of Linux & Automation and ensure that the service is strategically aligned, automated and operated economically.
- You coordinate requirements, monitor the performance and quality of the service provided by the provider, and ensure compliance with security and compliance requirements. You also take over communication with relevant stakeholders and manage the provider.
What awaits you
As a Service Owner for Linux & Automation, you play a key role in managing our service provider, further developing our automation platforms, and establishing efficient operational processes. We are more than a traditional insurance company and bank. In addition to our core business, we expand our offerings through collaborations with companies and start-ups. We see digitalization as an opportunity – and rely on innovative, sustainable, and customer-oriented solutions.
Your tasks:
- You manage and monitor the services of our service provider in the area of Linux & Automation
- You plan, coordinate, and implement RHEL 10 in the corporate infrastructure
- You design, manage, and coordinate automation and orchestration solutions (e.g., Ansible, Terraform, Jenkins, Puppet)
- You integrate modern monitoring and observability platforms (e.g., Grafana, Prometheus) as well as secrets management and security solutions (e.g., HashiCorp Vault)
- You develop and monitor quality gates to ensure service quality
- You create clear technical specifications in English and ensure their implementation
- You work closely with architects, engineers, and other service owners to standardize and further develop the infrastructure
- You convince as a team player with clear communication, high service orientation, and a constructive attitude.
Your team
We are a versatile team of eight service owners in the Group IT of Baloise and ensure that our platform and infrastructure services run smoothly within the group. What defines us? Different backgrounds, skills, and perspectives – and that is exactly what we value. With us, you will find an open team culture where ideas are welcome and diversity is considered a strength. Together we create smart IT services that really make a difference.
What we expect
Can you put yourself in the position of your counterpart and take a different perspective? The perspective of stakeholders / peers is also important: What is needed? And please never forget the "big picture".
You tackle things, are assertive and resilient, enjoy exchanging ideas, and contribute your skills. You appreciate the agile way of working and keep our timelines in view: you plan, structure, organize, prioritize, and think solution-oriented. You have the ability to analytically derive solutions, create content, prepare it, and communicate convincingly.
You additionally shine with your very good knowledge of the administrative tasks of Microsoft SQL Server (this includes general administration and skills in performance, high availability, disaster recovery, resource management, troubleshooting, storage, networking, patch and integration management ...).
Your professional qualifications:
- University degree in computer science or comparable professional experience
- Deep technical expertise in Linux server operation (RHEL, ideally experience with RHEL 9/10)
- Solid knowledge of automation and orchestration technologies (e.g., Ansible, Terraform, Jenkins, Puppet)
- Experience with monitoring and observability solutions (e.g., Grafana, Prometheus)
- Knowledge in secrets management and security solutions (e.g., HashiCorp Vault)
- Experience in service management (ITIL is an advantage)
- Ability to communicate complex technical topics clearly and understandably
- Fluent German and very good English skills in spoken and written form
