Manager Customs Technology (SAP Global Trade Services, Analytics, AI)

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Your Impact

In this role, you will:

• Provide Global Trade Management (GTM) consulting with a focus on SAP GTS, Analytics and AI-based solutions for customs and trade.
• Research innovative solutions, prepare client-ready demos, test system functionalities and document processes in SAP GTS, Analytics and AI solutions.
• Continuously track the evolution, competitive landscape and market trends for GTM solutions, with particular emphasis on SAP GTS, Analytics and AI.
• Prepare compelling proposals and marketing materials for our Customs Technology services and coordinate cross-border engagements with PwC firms abroad.
• Manage orders and projects end to end: perform risk and independence assessments, finalize engagements, handle billing, and oversee project planning and tracking.
• Investigate, troubleshoot and respond to client inquiries via PwC's SAP Global Trade Services (SAP GTS) helpdesk.

Your Skill Set

• At least 4 years' experience working with SAP GTS, Customs Analytics or AI solutions for trade in an international setting.
• Knowledge of SAP GTS Customs Management, Compliance Management and/or Trade Preference Management OR Customs Analytics and AI for trade.
• Experience in transitions / migrations to SAP GTS Edition for HANA.
• Completion of at least one end-to-end SAP GTS implementation cycle.
• Solid understanding of SAP SD and MM processes.
• SAP GTS configuration skills; experience with SAP debugging / ABAP and consulting services is an advantage.
• Hands-on experience with Customs Analytics and/or AI solutions for customs and trade.
• Strong service-oriented mindset; you enjoy interacting with people and are willing to travel to serve clients.
• High level of comfort working with numbers and a clear affinity for technology.
• Strong attention to detail and excellent problem-solving skills, especially for digital/IT and process-related challenges.
• Excellent teamwork, interpersonal, listening and communication skills.
• Fluency in English; German and/or French is a strong plus.

Your Contact

Joshua Albinus

About PwC

At PwC Switzerland, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We're part of a tech-forward, people-empowered network and help clients build, accelerate and sustain momentum across audit, assurance, tax, legal, workforce, deals and consulting.