Front Office Employee (m/f/d)
Key information
- Publication date:02 September 2025
- Workload:100%
- Contract type:Unlimited employment
- Place of work:Wil
Job summary
Join our family-run company in Wil, Switzerland, as Frontoffice Mitarbeiter. Enjoy a supportive work environment with great benefits.
Tasks
- Communicate with customers and partners via phone and email.
- Manage daily operations and optimize technician scheduling.
- Handle administrative tasks in the back office.
Skills
- Experience in customer service or as a call center agent preferred.
- Excellent German communication skills, both written and verbal.
- Ability to thrive under pressure in busy situations.
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Front Office Employee (m/f/d)
- Customer Service / Technical Service
- Wil
- Switzerland
Your main activities:
- You are in contact with our customers and partners by phone and email
- You are also responsible for daily business, daily planning, and optimal utilization of service technicians
- You also take on administrative and organizational tasks in the back office
- Varied and responsible tasks in a collegial and helpful team
- Hub function with extensive decision-making authority
- Successful family business with informal culture
- Attractive employment conditions
- Excellent communication skills orally and in writing in German, additional languages are an advantage
- Experience as a call center agent (outbound/inbound, front office, etc.) is an advantage
- Experience in complaint management
- Very resilient even in hectic situations
- Basic training in commercial field or equivalent experience
- SAP knowledge is an advantage
Recruiting, Nicole Hensel (HR Assistant)
General Wille-Str. 201, 8706 Feldmeilen
Phone +41 (44) 925 62 19
