Clerk BackOffice
CG Gümligen HO - Sales
Key information
- Publication date:20 August 2025
- Workload:100%
- Place of work:CG Gümligen HO - Sales
Job summary
Join CARBAGAS AG, part of Air Liquide, a leader in gas applications.
Tasks
- Manage customer database using SAP and Salesforce systems.
- Handle customer inquiries and manage complaints effectively.
- Oversee invoicing processes and assist in month-end closing.
Skills
- Completed vocational training in business with 5 years of service experience.
- Fluent in German or French with good knowledge of the other language.
- Team-oriented, communicative, and flexible personality.
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Who are we?
CARBAGAS AG, a company of the Air Liquide Group, produces and supplies high-quality gases and sophisticated gas applications for industrial and medical use.
We are everywhere in your everyday life and you don't see it! From the bubbles in your lemonade to the chip in your smartphone to reducing environmental emissions - we are involved with our customers in the innovative development of their applications.
Your contribution to our vision | Your commitment
For our Customer Service Center CSC department at the headquarters in Gümligen, we are looking to strengthen our team immediately or by arrangement with an initiative and service-oriented BackOffice clerk 100%
(40% home office possible)
- Management of the customer database in various systems (SAP/Salesforce)
- Receiving and processing telephone and written customer inquiries
- Complaint management
- Strategic control of invoicing including credit management
- Assistance with month-end closing
- Backlog management
- General administrative tasks
- Assistance with the offer process
- Process optimization
Convincing all around | Your profile
- Completed vocational training (EFZ) as commercial clerk
- Experience in customer service (at least 5 years) or in a comparable position
- Native German or French speaker with very good knowledge of the other language, or willingness to learn it
- Outgoing, team-oriented and communicative personality
- Precise work, analytical, quality-conscious and process-oriented action
- Flexibility, independence and resilience
- Interest in technical products and services
What we offer you:
- Modern workplaces
- Challenges that demand you and allow you to fully develop your potential.
- Career and development opportunities
- Comprehensive training in technical gases, industrial applications and SAP training
- Independent activities in a collegial team
- The opportunity to contribute your ideas and help shape them
- a family-friendly working atmosphere and a variety of additional benefits
- Advantages of an SME and the strength of an international environment
- Progressive employment conditions
Social benefits:
- Home office possibility by arrangement
- Flexible working hours through flexitime
- Min. 5 weeks vacation
- 13th month salary
- Carbagas mobile phone subscription
- Free drinks (water, tea, coffee)
- Fresh fruit and other attractive additional benefits
- Employee discounts
- Optimal accessibility by public transport
- Free parking spaces on site
Attachments
Our differences make our joint performance.
At CARBAGAS AG / Air Liquide, we are committed to creating a diverse and inclusive work environment that takes into account the diversity of our employees, our customers, patients, stakeholders, and cultures around the world.
We welcome and consider applications from all qualified applicants regardless of their background. We firmly believe that a diverse organization gives people the opportunity to express their talents both individually and collectively. And that it promotes our innovative ability by living our principles, acting for our success, and creating a committed environment in a changing world.
