Quality Engineer in Customer Support (a) 80-100%

06 February 2026
80 – 100%
Permanent position
Bubikon

About the job

Trafag is a globally leading, internationally oriented, medium-sized Swiss high-tech company specializing in the development, manufacture, and marketing of sensors and control devices for demanding applications. Our continuous growth is based on innovative strength, high-quality products, and our pronounced customer proximity.

To strengthen our quality assurance, we are looking for an experienced personality as

Quality Engineer in Customer Support (a) 80-100%

(a)ll are addressed. Gender, age, origin? We are interested in your skills and enthusiasm for this position.

You think analytically, systematically get to the root causes, and want to make real improvements with your work? Then you are right with us.

As a Quality Engineer in Customer Support, you make a decisive contribution to efficient quality management. You independently process customer returns and independently decide on the appropriate method for problem analysis. In doing so, you act as a connecting interface between the customer, development, and sales and contribute significantly to quality improvement, continuous product enhancement, and customer satisfaction.

This is why you get up in the morning:

You systematically analyze our electronic sensors
You create well-founded quality reports (8D / 4D) and work closely with marketing and sales
You process internal and external quality notifications and initiate appropriate improvement measures
You lead cross-organizational 8D teams and take over technical customer communication - clear, precise, and solution-oriented
You organize and moderate internal quality circles, also across locations with our international subsidiaries
You support the quality manager in internal and external audits

We expect this from you:

A successfully completed basic electronic or electromechanical training with further education as an electronics engineer HF / FH
Several years of practical experience in the "electrical engineering" environment or in device analysis with a focus on electronics as well as very good understanding of pressure and sensor technology
Solid experience with quality methods such as 8D analyses and FMEAs
Experience in conducting process and product audits
Professional and efficient customer communication, even on technically demanding topics
Very good German and English skills, spoken and written
A solution-oriented, structured way of working with high quality standards and joy in sustainably improving things

You can look forward to:

An interesting and challenging field of activity in which you can contribute and implement your own ideas
High personal responsibility and short decision-making paths thanks to flat hierarchies
Flexible working models (including home office options)
An open corporate culture – our employees describe it with attributes such as helpful, familiar, and appreciative
Modern infrastructure in an innovative company in a beautiful location in the Zurich Oberland (parking spaces available).