Mettler-Toledo GmbH
Nänikon-Greifensee
2 months ago
Dispatcher Deployment Planning for Service Technicians
- 24 December 2025
- 100%
- Permanent position
- Nänikon-Greifensee
Job summary
Join METTLER TOLEDO in Greifensee as a Dispatcher for Service Technicians. Enjoy a collaborative and supportive work environment with great benefits.
Tasks
- Oversee the scheduling of service technicians across Switzerland.
- Coordinate maintenance and irregular service orders efficiently.
- Manage customer appointments and internal coordination seamlessly.
Skills
- Experience in dispatch or service planning is preferred.
- Strong organizational and communication skills are essential.
- Ability to work collaboratively with diverse teams.
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About the job
To strengthen and complement our team in the sales and service organization Switzerland of METTLER TOLEDO at the business location in Greifensee, we are looking for a committed and proactive personality for the position of Dispatcher Deployment Planning for Service Technicians 80 - 100% (all genders). In this role, you will take on the following tasks: You are responsible for the deployment planning of service technicians in the Swiss field service and ensure optimal and economical scheduling of service orders. You plan, coordinate, and control maintenance orders and irregular orders such as malfunctions and installations. Furthermore, you are responsible for appointment scheduling with customers and for coordinating appointments with internal and external parties. Receiving and processing incoming customer inquiries are also part of your duties, as well as close cooperation with all interfaces in the service team (internal and field service).