Team Leader / Reception 80 - 100% (m/f/d)
Key information
- Publication date:29 December 2025
- Workload:80 – 100%
- Contract type:Permanent position
- Place of work:Meilen
Job summary
Join our dynamic team where your organizational skills shine! Enjoy a supportive work culture with excellent benefits.
Tasks
- Lead and manage a team of about 7 in the call center.
- Ensure smooth, customer-focused order processing daily.
- Develop and utilize our dashboard for optimal call center management.
Skills
- Commercial training or equivalent, ideally with leadership training.
- Strong customer orientation and responsible mindset.
- Excellent communication skills, fluent in German.
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About us
Do you keep an overview even in turbulent situations, are you an organizational talent, and want to be part of a well-coordinated team? Then we are looking for YOU!
Your main tasks include
- Personnel and professional leadership of the reception staff (approx. 7 employees)
- Active participation in daily business and ensuring smooth, customer-oriented order acceptance
- Use and further development of our dashboard for optimal control and alignment of the reception
- Promotion, development, and coaching of employees
- Ensuring professional interface management with adjacent areas
- Gradual takeover of the leadership of the internal sales team (2 people) possible after successful training
We expect from you
- Commercial basic training or equivalent qualification, ideally with leadership-specific further training
- Experience in leading teams
- High customer orientation, implementation strength, and a pronounced sense of responsibility
- Communicative personality with confident appearance
- Very good MS Office skills and IT affinity
- Fluent German in spoken and written form; French or English skills are an advantage
In addition, you benefit from attractive employee conditions, contemporary remuneration with a 13th monthly salary, a company child allowance, five weeks of vacation per year (six weeks from the age of 50), as well as internal and external training opportunities.
Have we aroused your interest? Then we look forward to your application. We do not accept dossiers from personnel agencies for this position.
About the company
Reviews
4.7
- Management style4.0
- Salary and benefits4.5
- Career opportunities4.5
- Working atmosphere5.0