Fairmont Grand Hôtel Geneva
TRIBE Milano Malpensa, Vizzola Ticino, Italy
9 hours ago
ROTATING RECEPTIONIST
- 08 February 2026
- 100%
- Permanent position
- TRIBE Milano Malpensa, Vizzola Ticino, Italy
Job summary
Join TRIBE, a creative hotel in the airport area. This is a chance to work in a stylish, dynamic environment.
Tasks
- Welcome guests upon arrival and manage check-ins.
- Handle reservations and provide local attraction info.
- Resolve guest issues efficiently and maintain a professional reception area.
Skills
- Previous receptionist experience in hotels is a must.
- Strong verbal and written communication skills are essential.
- Ability to work in a team and adapt to operational needs.
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About the job
TRIBE brings new and bold creative energy to the airport district. At TRIBE, there is a strong awareness that today more than ever travelers want design hotels at affordable prices. Perfectly defining people who love to live and travel, TRIBE focuses on what really matters: SMART, FUNCTIONAL DESIGN that offers guests everything they want and nothing superfluous.
We are looking for a welcoming and professional receptionist to join our front office team at Tribe Milan Malpensa, located in the airport area. If you are passionate about hospitality and want to help create an unforgettable experience for our guests in a design and dynamic environment, we invite you to be part of our family.
What We Are Looking For:
- Previous experience as a receptionist in hotels or accommodation facilities.
- Strong verbal and written communication skills.
- Excellent customer service orientation and ability to handle stressful situations calmly and professionally.
- Proficiency in using computer systems, including hotel management software.
- Language skills, with particular emphasis on English at B2 level or higher.
- Ability to work in a team and quickly adapt to operational needs.
- Welcome guests upon arrival, register their check-in, and assign rooms.
- Provide information about hotel services, local attractions, and directions.
- Manage telephone and online bookings, accurately updating reservation management systems.
- Efficiently and courteously resolve any guest issues or complaints.
- Handle cash operations and financial transactions for check-in and check-out.
- Work closely with cleaning and maintenance staff to ensure all rooms are impeccable and ready for guests.
- Maintain a tidy and professional reception area.
- Availability to work shifts, including weekends and holidays.
WHAT WE OFFER:
- Opportunity to work in one of the city’s most prestigious hotels.
- Continuous training to support your professional and personal development.
- A stimulating work environment, with a dedicated and supportive team.
- Excellent working conditions and opportunities for growth within the facility.
- Details on employment terms and salary will be provided and discussed during the interview, depending on the candidate’s experience.
