Sozialversicherungsanstalt des Kantons Zürich SVA
Zürich
14 hours ago
Clerk for Supplementary Benefits (Additional Benefits) 80% - 100%
- Publication date:22 October 2025
- Workload:80 – 100%
- Contract type:Unlimited employment
- Place of work:Zürich
Job summary
Join us as a Sachbearbeiter/in for Ergänzungsleistungen! Enjoy a dynamic work culture with great benefits.
Tasks
- Manage claims and gather necessary information efficiently.
- Handle customer inquiries and monitor application statuses independently.
- Ensure service-oriented support while working in a team environment.
Skills
- Commercial training or equivalent experience in administration required.
- Strong organizational and communication skills are essential.
- Ability to work under pressure and maintain efficiency.
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About the job
Clerk for Supplementary Benefits (Additional Benefits) 80% - 100%
Your task is demanding and versatile.
Are you looking for a position with responsibility, a dynamic environment, an open feedback culture, opportunities for participation, and a healthy work-life balance? "De Foifer und s’Weggli" then? That’s okay, because we also expect a lot from you. But first things first:
You know what’s going on and have an overview.
Those who retire receive an AHV pension. Those who can no longer work or can only work limitedly for health reasons apply for an IV pension. If the pension is not enough to live on, supplementary benefits come into play – that means you.
What you do as a clerk for supplementary benefits is of great importance to our clients: For simple change notifications, you collect all necessary information, check it, and determine the new entitlement. You are motivated to handle many telephone and written questions and changes daily. Because as a sharp mind, you remain efficient and precise even under pressure. You monitor the processing status and independently answer simple inquiries from clients. You regularly review ongoing files and assess whether the entitlement to benefits still exists. Service-oriented as you are, you do this thoroughly and patiently.
Independent work and team spirit are a matter of course for you. Because you know: To achieve the set goals together, both are needed.
You convince us with your skills.
You have prepared for this varied and demanding activity with a commercial education. Alternatively, you have another three-year vocational training and at least one year of experience in the administrative field. Ideally at an insurance company.
Even if you want to change careers or re-enter, you are right with us. The main thing is that you are a personality who likes to think along, take initiative, and perform at your best in a dynamic environment. Responsibility and team spirit go hand in hand for you. Efficient work is a matter of course for you, whether it involves demanding tasks or routine work.
You receive a lot.
The SVA Zurich is the competence center for social insurances. It is one of the top employers in the canton and is within walking distance of Zurich main station. There are good reasons why our more than 1000 employees are above average satisfied: a meaningful activity, flexible working hours with home office, good social benefits, and an appreciative informal culture. Do you want to develop professionally and personally? Welcome to us!
Learn more about SVA Zurich at www.svazurich.ch/erleben.
Further information
Sounds exciting? Wonderful, we look forward to meeting you. For more information about this position, please contact our HR specialist, Katica Brdar, phone 044 448 51 15.
