Customer Service Manager 100%
Zürich
Key information
- Publication date:16 August 2025
- Workload:100%
- Place of work:Zürich
Job summary
Join our mission for the perfect match! We connect students and firms.
Tasks
- Support and manage relationships with KMU training companies.
- Conduct consultation meetings with key clients.
- Ensure customer satisfaction and quality management.
Skills
- Completed commercial education and strong MS Office skills.
- Customer-oriented with excellent communication skills.
- Independent, creative, and team-oriented work ethic.
Is this helpful?
Our mission: the perfect match! 🎯 Whether it's about finding an apprenticeship with yousty.ch or the next career step for young professionals with professional.ch: We do everything we can to provide the greatest benefit with our portals to connect seekers with suitable companies.
Are you looking for your perfect match – whether after your apprenticeship or already longer in the workforce? Then this position is perfect for you!
Your tasks:
- Support and assistance for SME training companies
- Conducting consultation appointments with regular customers
- Conducting onboarding conversations with new customers
- Responsibility for customer satisfaction
- Responsibility for the quality management of our company profiles and new postings
- Administrative tasks and participation in projects in the area of Customer Success Management
This is what makes you stand out:
- You know Generation Alpha & Z (or ideally belong to this generation yourself)
- You are motivated to grow through challenges, to push forward, and to learn
- You like to take responsibility
- You have a strong customer orientation and good manners with customers
- You always keep the interests of the customers in mind and respond kindly, clearly, and assertively to their needs
- You work independently, efficiently, accurately, and reliably
- You are curious, creative, communicative, and a team player
- The purpose of your work is important to you
- You think service- and benefit-oriented
This is what you bring:
- You have completed a commercial training
- Good user knowledge of MS Office programs
- Your German is flawless in writing and speaking, and you can empathize well with different stakeholder groups
- French language skills are an advantage
We are a company that does everything to bring students and training companies together. We offer you an interesting, challenging, and diverse work area in a dynamic environment as well as very good development opportunities for your professional goals. In addition, there is a young team, cool team events, a flat hierarchy, and a modern office right at the main train station in Zurich.
Workload: 100%, permanent
If this suits you, apply to us today!
