Specialist Credit Cards and LSV
Geneva
Key information
- Publication date:27 October 2025
- Workload:100%
- Place of work:Geneva
Job summary
Join Pictet's Transaction Services team as a Cards Administration Specialist. This role offers a dynamic and supportive work environment.
Tasks
- Manage the issuance, renewal, and blocking of bank cards efficiently.
- Ensure compliance with internal procedures and regulatory standards.
- Analyze processes to enhance productivity using Agile and Lean methods.
Skills
- 5 years of banking operations experience and relevant education required.
- Proficient in MS Office and adept with new technologies.
- Strong client-oriented mindset and excellent communication skills.
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Your team
Operations ensure secure and efficient processing of Pictet's banking transactions and investment funds. Our teams ensure that all activities comply with regulations and manage risks. By developing and maintaining a modern and robust infrastructure, we guarantee reliable and high-quality services for wealth management, asset management, and real estate.
We are looking for a Cards Administration Specialist for the Transaction Services department. Your mission will be to ensure the administrative management of bank cards (issuance, renewal, blocking, transaction monitoring) while guaranteeing service quality and compliance with internal and regulatory procedures.
Your role
- Manage orders, cancellations, and blocking of bank cards (debit, credit, prepaid).
- Monitor card-related operations (activation, opposition, limit management, etc.).
- Respond to managers' inquiries and maintain contact with card issuers.
- Update databases and relevant platforms (limits, currencies, card numbers, expiration dates, etc.).
- Ensure risk management is controlled at every stage of transaction processing, including when updating procedures.
- Analyze existing processes to identify productivity gains and apply Agile and Lean working methods.
Your profile
- Banking/economic-oriented maturity education or equivalent experience.
- 5 years of experience in banking operations.
- Proficiency in common MS Office computer tools.
- Innovative spirit, curiosity, and a taste for process improvement.
- Strong interest and ease in using new technologies and computer tools (Artificial Intelligence, VBA, Python, Power Query, …).
- French/English, fluent written and oral communication.
- Customer-oriented mindset.
- Excellent mastery of process and priority management, precise.
- Residence in Switzerland required.
Note
We will not accept any CVs via agencies
SCC/JLS/CF
Diversity & Inclusion
Pictet is an equal opportunity employer and is committed to creating a diverse environment. We respect all individuals and seek their inclusion in the workplace.
