Host (d/w/m)
Bern
Key information
- Publication date:19 September 2025
- Workload:100%
- Place of work:Bern
Job summary
Join Stay KooooK as a Host, where passion meets hospitality! Enjoy a vibrant work environment with global guests.
Tasks
- Ensure smooth operations and guest satisfaction from A-Z.
- Lead events and coordinate with Housekeeping with attention to detail.
- Support guests in their digital journey and create a cozy atmosphere.
Skills
- 1-2 years of hospitality experience, fluent in German and English.
- Strong communication skills and a friendly demeanor.
- Open to unconventional concepts and community engagement.
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It's not a job – it's passion
You don't feel like classic hospitality? You just want to be yourself and take responsibility?
You like to surround yourself with guests from all over the world and are there for their needs? Then join us as a Host at Stay KooooK.
- You are responsible for the smooth operation at Stay KooooK, take care of all operational and administrative processes on site, and are responsible for guest satisfaction – from A to Z
- Through your high host passion and commitment, you are crucial to the success of our concept
- With great attention to detail, you take over coordination and control with housekeeping, organize and conduct events for our guests
- The flat and the backyard are your domain – you lovingly take care of the plants and ensure that everything is as cozy and tidy as at home
- You accompany your guests if necessary on their digital guest journey and support them with their concerns
- Through your warm manner and positive attitude, guests feel completely comfortable with you and you enable them a unique stay
- You are authentic! Assertive and conscientious, you are open to a new and unconventional hotel concept as well as uncomplicated work processes
- Multi-competence is your personal motivation: posts on social media, organizing community events, etc. excite you
- You have already gained experience in hospitality and have worked 1-2 years in a responsible role in front office, event, or F&B
- Hotel management school degree or other business administration training is an advantage
- German is your mother tongue, you speak fluent English and maybe even some French
- Feasting: Free, fresh, and healthy employee meals (wage supplement)
- Discounts: Employee rates in SV-managed hotels in CH and DE as well as discounted food in our restaurants
- Flexibility: Part-time work and job sharing
- Bonus and vouchers: Employee referral program, gifts for special occasions
- Family-friendly: 5 weeks vacation, purchase of additional vacation possible, 16 weeks maternity leave
- Development: SV Academy with nearly 300 trainings, courses, further education opportunities, and e-learnings
- Other benefits: Various discounts (e.g., at Sunrise, Reka, Migrol, Fleurop, collective insurance CSS)
Paula, Recruiter
SV Hotel belongs to the SV Group, an innovative gastronomy and hotel management group. In addition to developing our own hotel brand Stay KooooK, we operate and market hotels within our strategic partnership with Marriott International and Hyatt Centric. Our growth focus lies in lifestyle with the brand Moxy by Marriott and extended stay with Stay KooooK and Residence Inn. Our current portfolio includes more than 20 hotels, and as a growth driver of the SV Group, we look forward to opening more hotels.
Stay KooooK – what's that?
Life is short. Stay smart. Think big. Stay KooooK combines the advantages of modern accommodation forms into a pioneering offer for a new demanding travel clientele. Stay KooooK is an own development of SV Hotel.
This temporary home is aimed at guests looking for practical accommodation for longer stays but also for city trips. Stay KooooK meets the increased demand for temporary living space and sets standards in terms of functionality and individual guest experience. With Stay KooooK Bern City, we have expanded the portfolio and also offer a straightforward, modern concept for shorter city trips.
As part of the host team in Bern, you work in both Stay KooooK Bern Wankdorf and Bern City. Stay KooooK Bern Wankdorf
includes 62 studios, including 3 family studios. Stay KooooK Bern City, which is located directly at Waisenhausplatz, includes 85 rooms.
Both locations are open 365 days a year. You work in a 7-day operation, depending on the schedule.