Deputy Hotel & Restaurant Manager at Kloster Dornach m/f 80%-100%

About the job

Planning

• Support of management in all operational and administrative tasks
• Collaboration in the organization and coordination of daily processes in various departments
• Monitoring and ensuring compliance with standards and quality requirements throughout the hotel operation
• Guest care and consultation
• Processing banquet inquiries and reservations
• Preparation of offers for banquet guests and hotel guests
• Monitoring inventory levels and reordering goods in cooperation with the departments
• Planning and coordination of special events
• Co-development of solutions and improvement of guest loyalty

General:

• Presentation of the house internally and externally as usually the first contact with the guest
• Reception and care of our guests
• Check-in and check-out
• Operation of the telephone switchboard
• Acceptance of individual and group reservations, as well as offer preparation in German and English
• Assistance in service when needed
• Preparation of the daily closing
• Assistance in service when needed
• Various administrative tasks
• Co-responsibility for smooth operational processes

• Completed training in gastronomy/hotel industry
• First leadership experience
• High guest orientation
• Strong communication skills
• Organizational talent
• Ability to remain professional and friendly in stressful situations
• Excellent time management and the ability to set priorities to make operational processes efficient
• Teamwork skills

• Performance-based remuneration
• Varied work environment with many freedoms
• Opportunities for personal and professional development
• Modern management
• Berest Benefits, vouchers and other attentions