Shift Supervisor KNZ

Kanton Thurgau

Frauenfeld

Key information

Publication date:18 August 2025
Workload:100%
Place of work:Frauenfeld

Job summary

In the Thurgau canton, everyone should feel safe. The Kantonspolizei Thurgau works tirelessly with over 500 staff.

Tasks

Process incoming emergency calls and other reports efficiently.
Coordinate response forces during incident management and operations.
Supervise ongoing operations as a shift leader and handle admin tasks.

Skills

Police officer with federal certification and years of experience.
High concentration and resilience in hectic situations.
Strong communication skills and digital proficiency.

Is this helpful?

In the canton of Thurgau, all residents should feel safe. This is ensured by over 500 employees of the Thurgau Cantonal Police around the clock with a modern organization and in close contact with the population.

The dispatchers of the Cantonal Emergency Call Center (KNZ) ensure rapid, networked assistance from all emergency services. They are supported by state-of-the-art dispatch systems and communication tools.

To complete our team, we are looking for a

Your main tasks

− Receiving and processing incoming emergency calls and other reports
− Deployments in incident management and coordination of emergency forces
− Monitoring, directing, and coordinating ongoing operations as shift supervisor
− Administrative processing of incidents
− Performing shift and on-call duties

Your profile

− Police officer with a federal professional certificate
− Several years of police professional experience
− Resilience and high concentration ability, even in hectic situations
− Quick comprehension, networked thinking and acting
− Quality-conscious and efficient working style
− Decisiveness
− Teamwork skills and high social competence
− Precise oral expression
− Confident handling and affinity with digital work tools
− Foreign language skills are an advantage

For further information, please contact:

Mr. Marco Bollmann, Head of Service Cantonal Emergency Call Center, Tel. +41 58 345 23 77
Mr. Rafael Benz, Deputy Head of Service Cantonal Emergency Call Center, Tel. +41 58 345 27 89