Grand Resort Bad Ragaz AG
Bad Ragaz
Yesterday
Restaurant Manager 100% (m/f/d)
- 12 February 2026
- 100%
- Bad Ragaz
Job summary
Join the Grand Resort Bad Ragaz, a luxury destination. Enjoy a supportive work environment and great benefits.
Tasks
- Oversee restaurant setup and daily operations effectively.
- Ensure high guest satisfaction with personalized service.
- Lead a service team of 25-30 staff members efficiently.
Skills
- Experience in restaurant management and luxury hospitality required.
- Strong organizational and leadership skills essential.
- Fluent in German and English, additional languages advantageous.
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About the job
Your Tasks
You are responsible for setting up the restaurant and managing the service operations during ongoing business. Furthermore, you are responsible for the following tasks:
- Ensuring consistently high guest satisfaction through professional and personal care
- Establishing and implementing service processes, standards, and responsibilities before the opening
- Planning and implementing pre-opening measures such as training, test services, and soft openings
- Operational management of a service team of around 25 to 30 employees
- Scheduling, leading, and developing the service team including temporary staff
- Active participation in operational business, especially during the start-up phase
- Confident and solution-oriented handling of complaints and special guest requests
- Maintaining relevant guest information in the hotel software
- Responsible handling of personnel, materials, and costs
- Analyzing guest feedback and deriving concrete improvement measures
- Close cooperation with the kitchen and adjacent departments to ensure smooth operations
Your Profile
You bring leadership experience, organizational strength, and a pronounced service understanding and:
- have completed training as a restaurant specialist (m/f)
- ideally have further training in restaurant management or have attended a hotel management school
- have mandatory experience in the opening of gastronomic establishments
- have experience in luxury hospitality in a comparable leadership role
- have successfully led operational teams of comparable size
- are proficient with Microsoft Office and common POS systems
- act in a structured, independent, and responsible manner
- remain resilient, flexible, and actively pitch in daily
- present yourself as a host personality and work team-oriented
- have very good German and English skills in spoken and written form; additional languages are an advantage
We Offer
- Taster evenings and discounts at the Thermal Spa
- Free tickets to Tamina Gorge
- Trial stay after passing the probation period
- Up to 50% discount in the restaurants
- Up to 50% discount in the fitness center and Tamina Therme
The Grand Resort Bad Ragaz stands for quality, excellent service and has been awarded six Michelin stars, a green Michelin star, and 76 GaultMillau points. The unique combination of luxury hospitality, gastronomy, spa, health, business, events, and golf makes the Grand Resort distinctive and unique.
Our 800 employees strive for excellence with our values of personal responsibility, mindfulness, and innovation. Want to become part of the team and culture? Then definitely take the chance to grow with us in Europe’s leading wellbeing & medical health resort!
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Benjamin Bühler, Sourcing & Employer Branding Specialist, looks forward to receiving your complete application documents with photo and is happy to answer any questions by phone at +41 81 303 27 20.
www.resortragaz.ch
