Customer Advisor
KPT Krankenkasse AG
Zürich und Homeoffice
Key information
- Publication date:06 August 2025
- Workload:100%
- Contract type:Unlimited employment
- Place of work:Zürich und Homeoffice
Job summary
Join KPT, one of Switzerland's top health insurers, and make a difference! Enjoy a supportive environment with great benefits.
Tasks
- Assist over 530,000 insured clients with their health insurance needs.
- Identify insurance gaps and guide clients to optimal coverage.
- Use your sales skills to connect clients with suitable products.
Skills
- Completed vocational training with sales experience required.
- Strong customer and service orientation essential.
- Fluent in German, both written and spoken.
Is this helpful?
Our customer advisors are the first point of contact for around 530,000 insured individuals: They know our innovative products inside and out, explain services clearly, and find the best solution for every inquiry. Are you also passionate about bringing clarity to customers in the world of health insurance and inspiring them with your knowledge?
This is what you can achieve
- You advise, identify insurance gaps, and guide the insured to optimal coverage.
- With your enthusiasm, you contribute daily to ensuring our customers are completely satisfied.
- You infect new customers with your enthusiasm for our products.
- Complex issues? You get the right information from our specialist departments.
- Thanks to your sales flair, you awaken exactly the needs that match our offerings.
This is what sets you apart
- a completed basic education with initial professional experience in sales
- interest in health insurance – ideally experience
- training as a VBV Insurance Broker or the willingness to complete this in the near future
- high customer and service orientation
- fluent German skills in spoken and written form
Your benefits
- 40-hour work week and flexible working hours
- Home office options
- 25 vacation days, 30 days from the age of 50
- Paid holidays on December 24th and 31st
- 15 minutes of paid breaks in the morning and afternoon
- Free fruits
- Diverse beverage offerings
- Modern office spaces centrally located at Zurich main station (Stauffacher)
- CHF 300.– Rail coupon for an annual, route, or general subscription (GA)
- CHF 2,200.– Reka checks per year with a 20% discount
KPT is one of the ten largest health insurance companies in Switzerland. The satisfaction of our customers is our success.
