Service Desk Agent 80-100%
Poschiavo, Landquart
Key information
- Publication date:26 September 2025
- Workload:80 – 100%
- Contract type:Unlimited employment
- Place of work:Poschiavo, Landquart
Job summary
Join our dynamic team at Repower, focusing on IT support. Enjoy a flexible work environment with great benefits.
Tasks
- Provide First Level Support via phone, email, or ticketing system.
- Maintain asset and access management effectively.
- Create and manage IT content on the intranet site.
Skills
- Completed vocational training in IT or a related field.
- Strong knowledge of Microsoft products and Active Directory.
- Excellent communication skills in German and Italian.
Is this helpful?
This is what you do
- First level support via phone, email or ticketing system (German and Italian)
- Adherence to service level agreements
- Maintenance of asset management and access management
- Designing and maintaining the IT section on the intranet page
- Setting up workplaces with hardware
- Administrative tasks such as creating and updating instructions and inventories
This is what you bring
- Completed vocational training as an IT specialist or other vocational training with further education in the IT field
- Experience in IT service desk (1st level support)
- Very good knowledge of Microsoft products (Windows 10/11, Microsoft Office 365, OneDrive, SharePoint) and Active Directory, operating system knowledge is an advantage
- Flexible, communicative and team-oriented personality
- Customer orientation with quality awareness
- Reliable, service-oriented and precise way of working
- Very good German and Italian skills, English skills are an advantage
Your benefits
Flexible working hours
Our annual working time model based on a 41-hour week allows you to organize your working hours more flexibly.
Our success is your success
Repower not only pays you a market-based salary. Our success also goes into your account. That is why we involve you in Repower's company success.
What we insure for you
Repower pays insurance premiums (daily sickness allowance insurance and non-occupational accident insurance) 100% and grants continued payment of wages at 100% for 6 months.
We provide for the future
Your pension provision is important to us. Repower covers 60% of the pension fund contribution. In addition, voluntary savings contributions are possible.
Supported further training
Repower welcomes function-related further training and covers a significant share of costs and time expenditure. Internal training opportunities are also available to you.
Wide range of discounts
Benefit from a number of discounts, e.g. for smartphone subscriptions, public transport subscriptions, and attend company-internal courses such as tennis and cross-country skiing courses.
