Front Desk Agent
Dolder Hotel AG ***** Zürich
Zürich
Key information
- Publication date:01 January 2026
- Workload:100%
- Contract type:Permanent position
- Place of work:Zürich
Job summary
Join our dynamic team to create outstanding guest experiences. Enjoy flexibility and growth opportunities in a supportive work environment.
Tasks
- Provide guests with an exceptional stay experience.
- Act as the first point of contact for all guest inquiries.
- Manage feedback and handle group, VIP, and entertainment guests.
Skills
- Basic training in business, hospitality, or hotel management.
- Strong organizational skills and service orientation.
- Fluency in German and English; French is a plus.
Is this helpful?
- Offers guests an outstanding stay experience
- First point of contact for all guest concerns
- Arrival and departure experience
- Feedback management
- Cash register and accounting
- Handling and caring for groups, VIPs, and entertainment guests
- Proactive cross-departmental collaboration to create personal moments
- Flexibility regarding working hours including weekends/holidays
Your profile
- Basic training in the commercial sector, in gastronomy, or graduation from hotel management school
- Organizational strength
- Service orientation
- Enjoyment in dealing with international guests
- Very good German, English (French is an advantage)
We offer
- A motivated & dynamic team
- Many opportunities for internal development & paid further training
- Communal meals and affordable prices in the staff restaurant
- Work clothing and its cleaning
- Employee sports
- Special rates for overnight stays in the Swiss Deluxe Hotels
- Regular team events
