Clerk Technical Internal Service 80–100%

About the job

We are the success bringers for dentists from Curaden in Dietikon ZH. For almost seventy years, we have been serving and advising dental professionals in practice and laboratory – with solutions, products, and services that make everyday practice noticeably easier, more efficient, and more successful. We do not only think in terms of assortment and delivery but in genuine support: fast, reliable, and with a clear understanding of what really matters in the treatment room, at the reception, or in the laboratory.

Often, our solutions are based on the successful motivation of dental professionals to acquire skills themselves that were neglected during training – primarily in communication, patient coaching, and marketing. This is exactly where we start: with practical concepts that can be implemented in everyday life, with tools that show impact, and with a team that does not simply "process" but thinks along, works in a structured way, and takes responsibility. In short: We help to turn good practices into outstanding practices.

We always work with the intention of enabling lifelong healthy teeth for everyone. Our goal is to create a real win-win-win situation between patient–dentist–Curaden: Patients benefit from better care and sustainable oral health, dental professionals from satisfied patients and a strong practice operation – and we from long-term partnerships based on trust and quality.

To continue advancing this mission, we are looking for a

Clerk Technical Internal Service 80–100%

Your tasks

• You are the central hub between customers, workshop, and external repair partners
• You coordinate external repairs of devices and instruments (laboratory, dental practices)
• You prepare quotes, process delivery notes, and coordinate returns
• You check and handle warranty repairs
• You organize device shipments to external repair partners (including export and transport orders)
• You create invoices related to repairs and ensure billing
• You process reports and take care of invoicing and billing
• You take over workshop administration in the background and ensure structured filing in the system
• You support by phone and take on deputy duties in internal service
• You bring structure and order to the repair department and keep the processes running

Your profile

• You have a commercial or technical basic education
• Ideally, you have experience in internal service, service area, or service administration
• You work in a structured, independent manner and remain calm even with multiple simultaneous requests
• You enjoy organizing, thinking along, and clear processes
• You are confident in handling ERP systems (SAP is an advantage)
• You speak very good German; additional languages are an advantage

Curaden convinces through

• challenging, versatile, and exciting activities
• a rapidly growing corporate group
• a family-like working atmosphere and a dynamic work environment
• various training and development opportunities
• trust in employees with the opportunity to contribute themselves
• attractive employee conditions and offers

CURADEN AG | Human Resources | Amlehnstrasse 22 | 6010 Kriens | Phone: +41 41 319 45 59