Customer Advisor in the Contact Center (m/f) - Basler Kantonalbank

Felicia, Gianluca, Sabrina and other colleagues from the Customer Operation Center are looking for reinforcement. In other words: you!

Your new job

• As the first point of contact by phone or in digital channels, support and advise our customers with enthusiasm
• Inspire our customers for our excellent products and services and refer them to other specialist departments
• Keep a cool head when dealing with challenging issues
• Arrange appointments and proactively support campaigns

What we benefit from

• Your previous experience in a contact center or in personal customer contact
• Confident German and fluent Italian language skills
• Enjoyment in advising and selling
• Joy in contact with people, a sense of humor, patience and enthusiasm

What you benefit from

• Exciting opportunities for design within the group – either at the tradition-conscious BKB or the young, cheeky subsidiary Bank Cler
• A cheerful, wonderfully uncomplicated team spirit
• Flexible working hours in shifts between Monday and Friday, 8 a.m. to 6 p.m., and working from home
• Are you expecting a comprehensive employment package from us? You are right, here are the details and many other benefits

Any questions? Gladly! If it’s about professional matters, Ivonne Eng looks forward to your call at 061 266 34 81. For all other questions about BKB, Nadja Hirzler is happy to assist you.

P.S. Because we are looking for a "customer expert" and not a copywriter, you can save yourself the motivation letter. Instead, we look forward to you answering our short questions in the application tool. Thank you!