Bern
2 months ago
Guest Experience Leader/ Hostess McDonald's Westside Bern
- Publication date:14 August 2025
- Workload:100%
- Place of work:Bern
Job summary
Join our team as a Guest Experience Leader at McDonald's! Enjoy a supportive work environment with flexible hours and career growth.
Tasks
- Welcome guests warmly and ensure a perfect dining experience.
- Maintain service quality and create an inviting restaurant atmosphere.
- Assist with table service, cash register, and kitchen support as needed.
Skills
- Passion for guest satisfaction and team motivation required.
- Strong communication and interpersonal skills essential.
- Attention to detail for exceptional service important.
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About the job
Profile
Your smile welcomes our guests at every visit, you skillfully present our latest offers to them and assist them with their orders. Your passion for satisfied guests and your expertise as the perfect host are conveyed to the entire service team, motivating them through your strong team spirit. You have an eye for the details of the perfect restaurant experience and always have an open ear for the wishes and feedback of our guests. You share this with the restaurant management and implement it effectively. Together with the entire service team, you create real wow moments and make our guests the happiest in Switzerland. Only when every guest is happy are you satisfied.
Responsibilities
As a Guest Experience Leader, you take on these responsibilities:
- You are the host/hostess in the restaurant: greeting and actively engaging with guests – always with the goal of providing a perfect restaurant experience.
- You are the quality expert: implementing all standards for the best service, enjoyable products, and a perfect restaurant atmosphere.
- You are a multitasker: service at the table, at the cash register, and in the kitchen – you also feel at home here when the team needs your support.
We offer
We offer you an exciting and varied work environment where teamwork is highly valued. Our flexible work models allow you to arrange your working hours according to your wishes. Thanks to our training and development programs, you can grow and build a career. For example, every fifth restaurant manager comes from our own ranks. As a member of GastroSuisse, we implement the collective labor agreement for the gastronomy sector and pay fair wages. As a McDonald’s employee, you also receive discounts on all products.
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