Customer Advisor UVG Standard Damage (a) 80-100%

Customer Advisor UVG Standard Damage (a) 80-100%

Do you keep an overview even in hectic moments and are passionately committed to the concerns of our customers? Do you enjoy administrative tasks as well as daily telephone customer contact? Then your future team looks forward to getting to know you and perhaps welcoming you soon as a Customer Advisor (a).

What to expect

• Processing benefit cases in the area of accident insurance standard damage for the Zurich/Central Switzerland region for incapacity for work up to six months
• Checking the obligation to provide benefits, insurance coverage, causality and entitlement requirements according to UVG as well as arranging insurance benefits
• Supporting corporate clients as the direct first point of contact and preparing orders, benefit decisions and case closures
• Collaborating and coordinating with internal and external stakeholders such as the legal department, specialist management, BVM, CM or consulting doctors

What you bring

• Commercial or paramedical basic training as well as at least 2 years of professional experience in UVG benefit management with sound expertise in accident insurance
• Conducting regular telephone conversations with insured persons and employers
• Confident German in spoken and written form as well as good English, additional languages are an advantage
• Strong communication skills and confident appearance
• Efficient and independent working style as well as flexibility and resilience in demanding situations

Do you have questions about the application process?

Lukas Rätz HR Consultant 058 340 62 14 lukas.raetz@helsana.ch LinkedIn Job ID: 34557

Outstanding Employer

Helsana is repeatedly recognised in the areas of health promotion, recruiting quality and work-life balance.