Director of Rooms (m/f/d)
The Chedi Andermatt *****
Andermatt
Key information
- Publication date:22 January 2026
- Workload:100%
- Contract type:Permanent position
- Place of work:Andermatt
Job summary
Join a luxury hotel as the Rooms Division Manager. Enjoy a dynamic work environment and great benefits.
Tasks
- Oversee Front Office, Concierge, Guest Relations, and Housekeeping.
- Ensure excellent, personalized guest experiences per 5-star and LQA standards.
- Manage budget, strategy development, and recruitment with the GM.
Skills
- Completed education in hospitality or tourism with leadership experience.
- Strong service mentality and leadership skills required.
- Excellent communication and organizational abilities essential.
Is this helpful?
- Overall responsibility for the Rooms Division (Front Office, Concierge, Guest Relations, Housekeeping)
- Ensuring an excellent, personalized guest experience according to 5-star and LQA standards
- Responsible for budget, strategy development, and recruiting in coordination with GM
- Development, planning, and implementation of cross-departmental projects
Optimization of workflows, service processes, and quality standards
Analysis of guest feedback (e.g., guest reviews) and derivation of improvement measures
Responsibility for occupancy, room rates, and revenue strategies in cooperation with Revenue Management
Your profile
Completed training or studies in the field of hospitality/tourism
Several years of leadership experience in the Rooms Division of a luxury hotel (ideally 5-star segment)
Strong service and host mentality
Very good leadership, organizational, and communication skills
Entrepreneurial thinking and strong affinity for numbers
Resilience, flexibility, and hands-on mentality
Very good German and English skills, additional foreign languages are an advantage
Applicants must have a valid work permit for Switzerland or meet the legal requirements to obtain one
Our benefits
- Workplace in a region with very good quality of life and high recreational value
- Various discounts in the Andermatt region
- Attractive overnight conditions in Swiss Deluxe Hotels & Orascom Hotels
- 50% discount in our F&B outlets as well as family & friends rates
- Up to 50% financial support for further training and language courses
- Free cleaned work clothing
- Regular team events & excursions
