Case Manager, Vocational Education Case Manager (80% - 100%)

09 March 2026
80 – 100%
Permanent position
Zürich

Job summary

Join us as a Case Manager in vocational education, supporting youth! Enjoy a dynamic work environment with flexible hours and development opportunities.

Tasks

Guide youth with health challenges into the workforce effectively.
Manage cases from career choice to job integration seamlessly.
Collaborate with key partners to create sustainable solutions.

Skills

You need a relevant degree and experience in social work or psychology.
Strong communication and empathy skills are essential.
Ability to adapt and work independently in diverse situations.

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About the job

Case Manager, Vocational Education Case Manager (80% - 100%)

Your task is demanding and versatile.

As a case manager, you accompany adolescents and young adults with a health disability on their path to the working world. Adults undergoing retraining also belong to your clients. You closely monitor the training process and know how to involve the important partners for the integration process (e.g., training supervisors, therapists, doctors, insurance companies). You develop sustainable solutions to achieve the integration goal. After the training, you are passionately committed to ensuring that your clients find a job.

You are responsible for the entire case management from the career choice decision to integration. This includes administrative tasks such as taking minutes, correspondence, etc., and last but not least, you contribute your ideas, as there is much to shape in this newly created role.

You convince us both professionally and personally.

For this demanding task, you bring a lot with you: You have completed training at the level of a higher technical school or university of applied sciences in the fields of health, social work, psychology, or business and have several years of professional experience in a comparable role accompanying adolescents and young adults. Knowledge in the social insurance sector as well as experience working with mentally ill people are advantageous.

You know how to respond to clients, advise them competently, and do not lose sight of the goal even in demanding situations. You have a quick grasp, are solution-oriented, open to change, and handle different interests constructively. You like to take responsibility, think in networks, and work independently. At the same time, you are a team player with high empathetic skills. A dynamic work environment with plenty of room for design is just to your liking, and you see constructive feedback as an opportunity for further development.

We not only demand but also offer a lot.

The SVA Zurich is the competence center for social insurances. It is one of the top employers in the canton and is within walking distance of Zurich main station. There are good reasons why our over 1000 employees are above average satisfied: meaningful work, flexible working hours with home office, good social benefits, and an appreciative "Du" culture. Would you like to develop professionally and personally? Welcome to us!

Learn more about SVA Zurich at www.svazurich.ch/erleben

Further information

Our HR specialist, Stefanie Milivojevic, will be happy to provide you with further information. Phone 044 448 55 25.