Backoffice Employee & 1st Level Supporter (m/f/d) 80%

Zug | Part-time 80% | permanent | from 01.11.2025 |

Backoffice Employee & 1st Level Supporter (m/f/d) 80%

GLÜCKSMOMENTE – that is our promise, which guides our service. With the values of team spirit, agility, and customer focus shaping our work, we make Manor the number 1 omnichannel department store for everyday life. Do you feel comfortable in a dynamic environment and want to contribute your strengths? Then you are exactly right with us.

To strengthen our team in the Administration area, we are looking for a motivated and committed Backoffice Employee & 1st Level Supporter, 80% at the Zug location starting 01.11.2025.

Your responsibilities

• You are the link for communication between the hotline and the helpdesk.
• You ensure smooth information flow in the department store and logistics.
• You coordinate inventory management for daily business.
• You are actively responsible for new introductions and changes of processes and programs for employee training.
• You are responsible for the active further development of the benchmark and regularly exchange with other locations.
• You are responsible for compliance and quality assurance of processes and procedures according to specifications.

Your profile

• You ideally have completed basic training in commercial or logistics or retail.
• You already have professional experience in an equivalent position.
• You have good work organization and a strong sense of structure and planning.
• You convince with your analytical thinking and quick comprehension, especially in the digital environment.
• You can demonstrate a flexible, proactive, and process-oriented working style.
• You have excellent IT skills with all common Office applications.
• You strive for perfection and enjoy challenging questions.
• You impress with a positive charisma and a neat appearance.

Manor AG, headquartered in Basel, is the Swiss market leader in the department store sector with a market share of around 60 percent. The company employs around 6,800 people and trains about 200 apprentices annually. Manor AG operates 65 department stores, 25 Manor Food markets, 23 Manora restaurants, and 3 distribution centers.