V-ZUG AG
Othmarsingen
Yesterday
Regional Manager Field Service Western Switzerland
- 10 March 2026
- 100%
- Permanent position
- Othmarsingen
Job summary
Join V-ZUG as a Field Service Leader in West Switzerland! Enjoy a dynamic work environment with growth potential.
Tasks
- Manage operational service across eight locations with 130 staff.
- Lead team leaders collaboratively to ensure top-notch service quality.
- Strategically develop and optimize processes for efficiency and growth.
Skills
- Technical training (EFZ) with business education (at least HF level).
- Inspiring leadership skills with a focus on employee development.
- Bilingual communication in German and French (C1), English is a plus.
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About the job
You are flexible with a workload of 80-100% in the Western Switzerland service area.
This position offers you
- You are responsible for the operational service business in Western Switzerland with eight service locations and around 130 employees. You keep the threads together and ensure that quality, profitability, and customer satisfaction are right
- You lead the center managers clearly, present, and at eye level. Together you ensure that our customers reliably receive top service – today and with a view to tomorrow's requirements
- You strategically further develop the service area and organize growth in a structured and forward-looking manner. At the same time, you optimize processes – locally as well as regionally – with the clear goal of measurably increasing efficiency and service quality
- You actively support and develop your leaders. You recognize potential, openly address challenges, and support with complex issues as a sparring partner
- You shape new business areas with high personal responsibility, maintain your network of customers, sales partners, and internal interfaces, and expand it purposefully
You bring the following to the position
- Your career includes a completed basic education (EFZ) in a technical environment, enriched with business management training (at least HF level)
- You are an inspiring leadership personality and know how to successfully accompany and develop your employees across several levels
- Your positive energy, mixed with a high degree of empathy and your negotiation skills, forms the nourishing basis for excellent collaboration
- You love what you do – therefore you act with high perseverance, find the ingredients for success even in unclear situations, and changed circumstances are the spice of life for you
- Your analytical skills, combined with solid know-how and drive for redesigning and optimizing processes and organizational structures, form the optimal basis for the successful design of your future role
- You communicate confidently and with negotiation experience in German and French (at least C1), English complements your profile. You move linguistically and culturally confidently between the regions
Not convinced yet? V-ZUG offers you more than just a job
What are you waiting for?
Sandro Cesta, People & Culture Business Partner, is happy to answer initial questions personally.
Direct dial 058 767 85 50.
We cannot consider dossiers from recruitment agencies for this vacancy. Should unsolicited dossiers still be submitted, we do not pay any placement fees.
All clear? Then apply now!
V-ZUG Field Service Switzerland
The Field Service Switzerland is represented nationwide at regional locations and plays a significant role in our mission to offer outstanding household appliances with Swiss precision and innovative strength. We not only ensure comprehensive technical service support for the most modern devices in kitchens and laundry rooms but also create a service experience that exceeds our customers' expectations. Our technicians are considered the best in their craft and are therefore among the most important ambassadors of our brand philosophy: innovation, quality, and customer satisfaction.
You are passionate about the B2C service business and are the entrepreneur within the company? You enjoy being close to people, are solution-oriented by nature, and strive for perfection? Then write a new chapter in the success story with us and leave your footprint in our service organization.
