Operations Manager (Deputy Head) Gastronomy

Backoffice Zürich

Key information

Publication date:13 September 2025
Workload:100%
Contract type:Unlimited employment
Place of work:Backoffice Zürich

Operations Manager (Deputy Head) Gastronomy - At the Heart of the Action!

You don't just want to manage a single restaurant, but contribute to the development of several establishments? As the deputy head of operations, you are at the heart of the action: You represent the Head of Operations during absences, ensure efficient processes, and take responsibility for implementing our strategic and operational goals. With your experience in system gastronomy or comparable concepts, you bring an eye for processes, people, and sustainable solutions.

Your Benefits at tibits

Participation in training and further education
Monthly contribution to your sports subscription
Attractive discounts
Central workplace with modern infrastructure
Diverse development opportunities

Your Monthly Mise en Place

Responsibility: You work closely with establishments and central interfaces such as HR, Finance, F&B, and Marketing. Together you pursue goals and implement them efficiently.
Service area: You are the first point of contact for the establishments, develop creative ideas and pragmatic solutions, and are ready to regularly visit our locations.
Hands-on mentality: You like to be on site, support leadership topics, and accompany the teams in a solution-oriented manner.
Leadership and teamwork: You lead with clarity and empathy, work on equal footing with different personalities, and keep an overview even in complex situations.

Your Profile

Several years of experience in a leadership role, e.g., as Operations Manager, Project Manager Operations, Deputy Head of Operations, or in system gastronomy as, for example, Branch Manager, Operations Manager, Store Manager, Regional Manager, or similar
Solid experience in employee leadership as well as business management understanding
Structured, process-oriented working style with joy in interface management
Solution-oriented personality who actively shapes change

Motivation letters are a thing of the past

Daniel (your future Head of Operations) and Monika (Head of HR) look forward to answers to the following questions:

What brings you joy and distinguishes you as a leader?
You are unique! What distinguishes you as a person?
In which areas of gastronomy have you actively shaped processes and/or workflows and sustainably implemented them in the company?

What are you waiting for? If you have made it this far and can answer 80% of these questions with yes, then we definitely want to get to know you personally.