Coordination Case Management (100%), Zurich (temporary)

Zürich-Witikon

Key information

Publication date:05 November 2025
Workload:100%
Place of work:Zürich-Witikon

Doing the right thing. In Switzerland and in around 20 countries on four continents. Join us in our commitment to the vision of a solidarity-based society, as

Coordination Case Management (100%), Zurich (temporary)

Since March 2024, Caritas Switzerland has been operating asylum centers at various locations in the canton of Zurich on behalf of the canton. From December 1, 2025, and on a temporary basis, we will open a center at Katzenschwanzstrasse in Zurich Witikon. The center offers space for up to 100 refugee male individuals. It is located in an underground facility that meets current requirements for safety, infrastructure, and protection. The premises are functional and purposefully designed to create as pleasant and structured an environment as possible for the residents. To support case management of persons in asylum care (residence status S, F-VAA, N), we are looking for a committed person for coordination of case management.

Your tasks

Support social workers in case management
Administrative tasks on behalf of social workers
Advice and support for asylum seekers, provisionally admitted persons, and persons with protection status S in social, linguistic, and professional integration matters
Preparation of potential assessments
Registration for German courses according to cantonal integration guidelines (e.g., IAZH or comparable programs)
Registration and deregistration of school-age children at the responsible schools and communication with the schools
Participation in the payment of support benefits
Collaboration with relevant partners such as schools, language schools, volunteers, holiday and leisure programs, and other specialist agencies.
Maintenance and documentation of client data in specialist systems (Tutoris)
Participation in professional exchange during team meetings

Our requirements

Completed 3-year vocational training in administration or social sector
Several years of professional experience in asylum, social assistance, or migration sector
Knowledge of the service landscape in the canton of Zurich in the area of integration (IAZH)
Further training in case management and/or integration topics is an advantage
Very good oral and written German skills; additional language skills are an advantage, knowledge of a national language is desirable.
Very good IT user skills (MS Office); ideally experience with the case management software Tutoris
Strong communication skills as well as a structured and solution-oriented working style
Empathetic, motivating, and interculturally competent personality
High team spirit and negotiation skills

Workplace is the canton of Zurich.
Start of work: 01.12.2025 or by arrangement, limited until 31.05.2026.

Caritas offers attractive employment conditions and an open working atmosphere at the heart of social issues. For the active development and implementation of digital transformation, we rely on employees with a digital and agile mindset who enjoy participating in change processes.

For information about this position, please contact Ms. Sandra Leite, HR Consultant, phone +41 41 419 20 62.

We thank you for your interest and look forward to receiving your application via the online portal.

Caritas Switzerland, Adligenswilerstrasse 15, 6002 Lucerne
www.caritas.ch