Assistant Front Office Manager (m/f/d)

Publication date:05 December 2025
Workload:100%
Contract type:Unlimited employment
Place of work:Ascona

Job summary

Join the Eden Roc Hotel as an Assistant Front Office Manager! This 5-star luxury hotel offers a stunning lakeside setting and a vibrant work culture.

Tasks

Lead the Front Office during the FOM's absence.
Ensure smooth operations for morning and evening shifts.
Manage accounts receivable and perform daily closings.

Skills

Completed hotel management training and relevant experience.
Fluent in German and English; additional languages are a plus.
Strong service orientation and organizational skills.

Is this helpful?

About the job

Assistant Front Office Manager (m/f/d)

The Hotel Eden Roc is located directly on the shore of Lake Maggiore and belongs as a 5-star superior luxury hotel to the "Swiss Deluxe Hotels" and the "Leading Hotels of the World". As one of the four houses of "The Tschuggen Collection," it has been awarded several times as the best holiday hotel in Switzerland. The hotel has 95 luxurious guest rooms and suites, four restaurants, including the gourmet highlight La Brezza with 19 Gault Millau points & two Michelin stars, as well as the 2000 m² Eden Roc Spa. The extensive garden with a private bathing beach, panoramic boat dock, and marina is complemented by a versatile water sports offer, a water ski and sailing school, as well as boat rentals.

OUR VISION - We give time back its value.

We are looking for you from mid-March 2026

With your enthusiasm for guest service, you are exactly right with us!

🎯 YOUR PROFILE

Completed vocational training in the hotel industry

Experience in the same or a comparable position

German and English required, any additional language is an advantage

Strong service orientation, organizational talent

Friendly demeanor, politeness towards guests

Well-groomed appearance

📄 YOUR TASKS

Management of the FO area in the absence of the FOM

Handling all tasks arising at the front office

Ensuring a smooth process of the early and late shifts using checklists

Management of accounts receivable and dunning processes

Filing and posting of deposits and prepayments, reporting to the FOM and management

Processing the daily closing and correcting discrepancies

Management of the cash system of all front office employees, daily cash registers, and banking transactions

OUR BENEFITS - This is what you can expect from us:

Attractive employee accommodations near the hotel

Balanced menu offer in our employee trattoria with vegetarian & vegan options

Special prices for treatments in the hotel spa as well as Lido Locarno - swimming pool and fitness Special prices for overnight stays in our houses of "The Tschuggen Collection" as well as the Swiss Deluxe Hotels

Special discounts at AMAG, Sunrise, and numerous other companies

Do you feel addressed? Apply now!

We look forward to receiving your application dossier - preferably digital:

Cover letter

Complete CV including photo

Certificates & diplomas

Human Resources Team

Via Albarelle 16

6612 Ascona

team@edenroc.ch

T: 091 785 71 71