9 hours ago
Employee Administration & Consulting (50%)
- 06 February 2026
- 50%
- Permanent position
- Aarau
Job summary
Join our team at Rotkreuz-Notruf, a humanitarian organization.
Tasks
- Advise clients on various emergency call solutions empathetically.
- Provide professional customer service and support for clients.
- Manage administrative tasks and maintain digital databases.
Skills
- Commercial education or equivalent experience required.
- Strong communication skills and empathy for elderly people.
- Proficient in MS Office and ERP systems, with IT affinity.
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About the job
Employee Administration & Consulting (50%)
The Red Cross emergency call with its mobile and stationary emergency call solutions offers security around the clock and enables elderly and people living alone to live independently and autonomously at home for longer.
We are looking for an Employee Administration & Consulting (50%) starting April 1, 2026 or by arrangement.
What you can achieve
You competently and empathetically advise our interested parties about the various emergency call solutions (by phone and in person)
You take care of our customers and ensure professional customer service
You record and maintain the contents of digital emergency call databases and handle the processing of technical messages from the emergency call center
You perform a variety of administrative and organizational tasks and work closely with your colleagues and the team management in the office
You occasionally present the Red Cross emergency call service at information events of the SRK Canton Aargau
What you bring with you
Completed commercial training or equivalent professional experience
Very reliable, structured and careful way of working
Enjoyment in contact with elderly people (by phone, in person and by email)
Good knowledge of MS Office and experience with ERP systems
IT affinity and openness to digital processes
You are empathetic and appreciate a pleasant working atmosphere
Note: To ensure a sustainable mix of all professional generations, we are looking for a colleague between 25 and 45 years old. Transparency, fairness and honesty are important to us, therefore we communicate this procedure openly in this advertisement.
What awaits you with us
A meaningful activity in a humanitarian organization
A appreciative, collegial team
Careful induction and support in everyday work
Modern work equipment and clear processes
Workplace: Aarau
Do you feel addressed?
We look forward to receiving your complete application documents by February 15, 2026 at bewerbung@srk-aargau.ch& Opens a new window. Please indicate your salary expectations in the application.
Beat Gruber
Head of Red Cross Emergency Call +41 62 544 88 66& Opens a new window
