Customer Advisor Integration and Retirement (80%-100%)
Zürich
Key information
- Publication date:25 June 2025
- Workload:80 – 100%
- Contract type:Unlimited employment
- Place of work:Zürich
Job summary
Join the SVA Zürich team as a Kundenberater/in for Eingliederung and Rente. This role offers a dynamic work environment with flexible hours.
Tasks
- Support IV clients in their integration into the workforce.
- Gather necessary documents and liaise with medical professionals.
- Clarify decisions and engage in interdisciplinary discussions.
Skills
- Commercial or medical training with relevant experience required.
- Quick comprehension and ability to think critically.
- Strong decision-making and clear communication skills.
Is this helpful?
Customer Advisor Integration and Retirement (80%-100%)
Many facets, much responsibility.
As a customer advisor, you accompany and support IV clients with potential for integration into the labor process. This begins with a personal conversation to determine the current situation. Subsequently, you gather all missing documents and contact the treating doctors, employers, and other insurance companies.
You monitor how a person's integration potential and thus their entitlement to benefits develops. If there are uncertainties, you invite your colleagues from career counseling, integration counseling, job coaching, and regional medical services to interdisciplinary case discussions.
If an application can only be partially fulfilled or not at all, you explain to the client how the decision was made. In your work, you will also encounter complex legal questions and will contact our legal service for clarification.
You convince us both professionally and personally.
For this responsible task, you have a commercial education with profile M or E. Or you have a medical vocational training with a qualified commercial school diploma. You can particularly impress us with a professional certificate in the field of social insurance or with the willingness to obtain one. Work experience in a complex administrative role will make your entry with us much easier.
In addition to your professional qualifications, you have a quick grasp and the ability to think in a networked way. You enjoy making decisions and communicate clearly. A dynamic work environment with plenty of room for creativity is just to your taste, and you see constructive feedback as an opportunity for further development.
We not only demand, but we also offer a lot.
The SVA Zurich is the competence center for social insurance. It is one of the top employers in the canton and is within walking distance of Zurich's main train station. The fact that our more than 1000 employees are above average satisfied has good reasons: a meaningful job, flexible working hours with home office, good social benefits, and a culture of appreciation. Do you want to develop professionally and personally? Welcome to us!
Learn more about SVA Zurich at www.svazurich.ch/erleben.
Further information
Our HR specialist, Edith Steuble, will be happy to provide you with further information. Phone 044 448 58 43
