Basel
9 hours ago
Customer Services Coordinator 40%
- 18 March 2026
- 40%
- Permanent position
- Basel
Job summary
Join CBRE GWS as a Customer Services Coordinator in Basel! This part-time role offers a vibrant work environment and great benefits.
Tasks
- Manage front desk operations and ensure guest satisfaction.
- Oversee access control and visitor badge creation.
- Support conference center event organization and logistics.
Skills
- Completed vocational training in business or hospitality required.
- Strong customer service and communication skills needed.
- Proficient in MS Office and administration tasks.
Is this helpful?
About the job
Customer Services Coordinator 40%
Job ID
266538
Posted
17-Mar-2026
Service line
GWS Segment
Role type
Part-time
Areas of Interest
Facilities Management
Location(s)
Basel - Basel-Stadt - Switzerland
CBRE Global Workplace Solutions provides integrated facility management services on all continents with more than 60,000 employees. In Switzerland, the GWS division is active in technical, infrastructural, and commercial facility management services for clients from various industries.
For our growing facility management organization at a globally active client in Basel, we are looking for a
Customer Services Coordinator Front Desk (m/f/d) 40%
Your main tasks:
Visitor Center (VC)
• Staffing the reception during opening hours
• First point of contact for guests
• Ensuring a customer-friendly visitor reception and optimal guest care, especially VIPs and group registrations
• Ensuring access and exit control
• Issuing visitor badges including craftsman registrations
• Parking card management
FM Center (FM)
• Management of the complete access control system
• Management of parking administration
• Management of badge administration
• Key management of the various buildings
• Participation in various projects, such as process creation related to FM or similar
Representation for:
Conference Center (CC)
• Managing and maintaining the 30 rooms in the Syngenta Conference Center
• Timely provision of the setups requested by users in the meeting rooms
• Support in organizing events
• Receiving table reservations for the cafeteria lounge area
Your profile:
• Completed vocational training in commercial fields, hospitality, retail, or similar
• Practical experience in customer service, experience at a reception, customer reception, or similar is mandatory
• Administrative experience or work with MS Office user experience
• Service- and customer-oriented, high communication skills, polite & confident appearance, team-oriented, helpful, conflict resolution skills
• Enjoyment in dealing with customers, confidentiality regarding sensitive information, committed and independent working style, high self-motivation and dedication, good communication skills
• Good PC skills (MS Office) and IF6040, willingness to work irregular hours and shift work
• Fluent in German, English is an advantage
What we offer you:
• Regional and international development opportunities in a growth-oriented company
• Diverse internal and external training opportunities
• CBRE GWS as a global player in the service sector with renowned clients from a multinational environment
• Good conditions, such as at least five weeks of vacation, 40-hour workweek, and an attractive pension plan solution
Contact: CBRE GWS GmbH, Edwin Murray, Talent Acquisition Partner +41 79 501 50 93
We look forward to your application!
