Assistant Administration & Customer Support (from 80%) – Digital Media Platforms

About the job

HELP Media AG operates numerous online platforms, industry directories, and trade media for Swiss SMEs.

To support our team and especially to relieve our project manager, we are looking for an organized, communicative, and independent personality for administration, customer care, and operational support in daily business.

Your tasks

• Support of COO and management in daily business
• Processing of emails and customer inquiries
• Coordination of offers, documents, and appointments
• Maintenance of company profiles, content, and databases
• Support in customer projects and publications
• Follow-up on existing inquiries and leads
• Telephone and written contact with corporate customers
• General office and administrative tasks

Our products

You work with established digital platforms and services such as:

• Trade media and news portals
• Industry directories for Swiss companies
• Event and media publications
• Online marketing and visibility solutions for SMEs

Your profile

• Commercial diploma, business school, or comparable education
• Structured and reliable working style
• Communicative and friendly in customer contact
• Interest in digital media, marketing, and online platforms
• Enjoyment of organization and coordination
• Confident handling of telephone and email

We offer

• Versatile and varied activity
• Direct collaboration with our project manager
• Modern working environment in Zurich
• Fixed salary plus performance-related additional compensation
• Development opportunities in a growing media company

Work location

Zurich

Start of work

from May 2026

Interested?

We look forward to your application.

Short application with CV to: jobs@help.ch