Loomis Schweiz AG Kloten
Kloten
10 hours ago
Backoffice Employee 100%
- 05 February 2026
- 100%
- Permanent position
- Kloten
About the job
Loomis is one of the most successful players worldwide in national and international cash logistics in over 23 countries with around 25,000 employees. In the national market, Loomis offers comprehensive solutions in transport, cash processing, cash storage, and ATM business. Internationally, it provides comprehensive solutions for the global handling, transport, and storage of precious metals and foreign currencies.In Switzerland, we have been market leaders in the industry for decades. Thanks to the commitment and skills of our 800 employees, we can offer our customers tailored, efficient, and modern logistics solutions. We are also convinced that sustainable success is only possible through effective, productive, and value-based collaboration. Our values People, Service, and Integrity mean to us:
People. Only together are we successful. Loomis is committed to the development of qualified employees and treats every person with respect.
Service. As a partner, service provider, and specialist in cash logistics, we strive for quality and growth. Every day, we pursue the goal of meeting and, whenever possible, exceeding our customers' expectations.
Integrity. Our customers and partners place great trust in us. Therefore, we act honestly, carefully, and according to high ethical standards.
For our location in Kloten, we are looking immediately or by arrangement for a reliable and motivated
Backoffice Employee 100% (m/f)
We offer
- Team spirit, passion, and a dynamic working environment
- Independent working style
- Comprehensive onboarding, including insight into the operational business
- Training and development opportunities
- Corporate benefits (employee offers)
- Mobile phone subscription
- Workplace 10 minutes from Zurich Airport
We maintain a very collegial atmosphere. We are characterized by committed dedication, gladly take on challenges, and feel comfortable even in the hectic logistics environment. Our flat hierarchies facilitate collaboration and promote quick decision-making. As a service provider, we are always ready to go the extra mile with additional effort but never forget the fun at work. To learn more about Loomis as an employer, visit www.loomis.ch/de/jobs-karriere/loomis-als-arbeitgeber.
Your profile
- Commercial basic training or completed apprenticeship with commercial experience
- High willingness to perform and resilience including multitasking ability
- Good German skills. French and Italian skills are an additional plus
- First leadership experience is a plus
- Enjoyment in dealing with customers and team spirit
- Impeccable reputation (no entries in criminal and debt enforcement registers, no ongoing proceedings)
- Analytical & networked thinking and careful working style
- Good knowledge of CRM systems
- Confident handling of MS Office (especially Excel, Word, and Outlook)
- Organizational talent and ability to manage multiple tasks in parallel
Your tasks
Processing customer inquiries:- Timely response/completion of customer inquiries
- Correspondence with customers and internal departments
- Processing and follow-up of complaints
- Coordination of customer problem resolution with other departments
- Updating and maintaining customer databases
- Management of order and complaint data
- Integration of new customers
- Monitoring and analysis of service quality indicators
- Identification of improvement potentials in all areas
- Preparation of reports, statistics, and customer documents
Next steps
After receiving your application documents, we will carefully review them. We aim to provide you with feedback within 1-2 weeks.We look forward to your application and thank you for your interest in our company as well as your patience during the application process.
Please note that paper applications will not be considered. Note for recruitment agencies!
Please understand that we do not wish to use support from personnel consultants or agencies for this position. Therefore, we kindly ask you to refrain from corresponding inquiries.
*Motivation letter is optional*
