Case Manager (m/f/d) - 80-100%
VAUDOISE ASSURANCES HOLDING SA
Berne, BE
Key information
- Publication date:08 November 2025
- Workload:80 – 100%
- Place of work:Berne, BE
Vaudoise is one of the leading Swiss insurance companies and an attractive and future-oriented employer. In line with its cooperative identity and values, Vaudoise creates a healthy, inclusive, and inspiring work environment where you can develop further.
To strengthen our Personal Insurance department, which offers our customers high-quality services in claims management, we are looking for a Case Manager 80-100% for the Bern/Basel/Zurich region.
The tasks you can expect:
- Conducting on-site discussions and clarifications within the framework of personal insurance (UVG insurance)
- Proactive contact with the various parties involved (insured persons, employers, unemployment insurance, IV, etc.) and coordination of measures in the interest of a win-win situation for all parties
- Collaborating with external partners within the framework of reintegration measures
- Accompanying and coordinating lengthy insurance cases that require support for the professional and social reintegration of the affected insured persons
- Negotiations with lawyers, unions, insured persons, and/or insurers
- Conducting visits in the context of appeals against decisions, pension revisions, or other specific inquiries
- Identifying cases of fraud
Your profile:
- Completed training as a lawyer and/or federal specialist certificate in insurance with broad legal knowledge
- CAS in Case Management would be an advantage
- Proven professional experience in the field of personal or social insurance
- Native German speaker, a second national language would be an advantage
- Proficiency in common IT tools (MS Office)
If you are also an open, solution- and customer-oriented, organized, flexible, and people-oriented personality known for your negotiation skills and communication ability, then you are the right person for us!
What we offer you:
- A healthy working environment in a company with a cooperative structure, awarded the Best Employer label
- Various social benefits, including flexible work organization and numerous employee discounts.
- Work in a dynamic, proactive, and multidisciplinary team
- Human values focused on employee well-being
We look forward to receiving your complete digital application documents (including CV, cover letter, copies of work certificates, and diplomas).