Dispatcher: Passenger Transport 60% (from 1 January 2027 or by arrangement)
- 13 November 2026
- 60%
- Permanent position
- German (Fluent)
About the job
For our passenger transport service, we are looking for a service-oriented individual from 01.01.2027 or by arrangement who enjoys coordinating transport with volunteers and telephone contact with our customers.
Dispatcher: Passenger Transport 60% (from 1 January 2027 or by arrangement)
What you can achieve
What awaits you - your main tasks
Receiving and processing orders for the Red Cross passenger transport service
Planning and assigning orders to our volunteer drivers
Recording and processing services in our Salesforce database
Invoicing of transport services and creating statistics and evaluations
Contributing to quality assurance and further development of the service
General correspondence and administrative tasks
Close cooperation with the entire passenger transport team
What you bring with you
This characterises you – your profile
Friendly, empathetic and resilient personality with a strong service orientation
Completed training in social, commercial or comparable fields as well as experience in dispatch, customer contact or social work
Experience in volunteer work is an advantage
Confident oral and written expression
Organisational talent with an independent, structured and reliable working style
Enjoyment in contact with different stakeholder groups
Good knowledge of Microsoft 365 products
Flexibility and openness to digital developments
What awaits you with us
Our offer – your perspective
Meaningful work at a well-known and committed non-profit organisation
Varied and responsible area of work
Motivated team as well as a appreciative and collegial working atmosphere
Attractive employment conditions and good social benefits
