Medical Secretaries for the Plastic and Hand Surgery Department (12806-AD-207-2025)
CHUV - Centre Hospitalier Universitaire Vaudois Lausanne
Lausanne
Key information
- Publication date:05 November 2025
- Contract type:Unlimited employment
- Place of work:Lausanne
Job summary
Join us at CHUV as a medical secretary for plastic and hand surgery! Great opportunity with excellent benefits awaits.
Tasks
- Manage and follow up on patient administrative files confidentially.
- Type and validate operational protocols and discharge letters.
- Answer phones and provide information on administrative processes.
Skills
- Medical secretary diploma with 2+ years in a similar role required.
- Excellent medical terminology and French proficiency needed.
- Strong organizational skills and team spirit essential.
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Administration
Medical secretaries for the Plastic and Hand Surgery Department
We are looking for two medical secretaries at 50%, starting 01.02.2026 for the plastic and hand surgery department within the Musculoskeletal Department.
Context
The Lausanne University Hospital (CHUV) is one of the 5 Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, CHUV plays a leading role in medical care, medical research, and education.
Our DAL department includes the rheumatology, orthopedics and traumatology services, plastic and hand surgery, the Division of Physical Medicine and Rehabilitation, as well as the Sports Medicine Center and the Chiropractic Unit. It manages pathologies related to the skeleton, tendons, and joints, whether accidental or degenerative in origin.
Our service offers all types of reconstructive surgery. It also performs revascularization, aesthetic surgery, hand surgery, and transgender surgery. It also participates in the care of burns and major burns.
Mission
- You ensure the management and administrative follow-up of the patient file, while ensuring the confidentiality of their data
- You type and validate operative protocols, as well as discharge and transfer letters
- You answer the phone, adapting your communication according to the particular context of each user
- You inform the patient about the progress of their administrative care
- You ensure routine administrative follow-up
- You ensure the filing and archiving of patient files.
Profile
- You hold a medical secretary diploma or equivalent, with at least 2 years of experience in a medical secretarial or similar position
- You have excellent knowledge of medical terminology and perfect mastery of French and spelling
- You have great writing and typing skills
- You have very good knowledge of basic office tools (Microsoft Office)
- You have interpersonal skills, empathy, and listening skills with a developed sense of reception and service
- You have a sense of priority management and organization in the context of patient care and follow-up
- You appreciate working in a multicultural and multidisciplinary team.
- You are eager to learn, flexible, and ready to get involved in this role.
We offer
Becoming a collaborator at the Lausanne University Hospital means benefiting from:
- Top-notch social benefits, 20 days paternity leave and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave)
- Regular salary progression adapted to responsibilities
- A 13th salary and 25 days of vacation per year
- A right to at least three days of training per year, with access to a varied offer within the CHUV Training Center and partner training centers of the State of Vaud
- Facilitated access to one of the 500 furnished apartments offered in the surrounding neighborhoods for people relocating to Switzerland from abroad
- Social, cultural, and economic benefits offered to members of the H-Oxygène association
- Benefits offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles, and discounts on the purchase of electric bikes
- Quality hotel-style company restaurants in each hospital building with preferential rates.
Contact and application submission
Contact for information about the position: Ms. Louna Serradji, head of CPR secretariats, at 079 556 69 50
Since all our applications are processed electronically, we kindly ask you to apply exclusively online by clicking the APPLY button at the bottom of the announcement.
If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, we invite you to contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70.
CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and avoid any discrimination. We look forward to receiving your application.
We kindly ask placement agencies to note that applications submitted directly by them on our recruitment platform are not accepted and cannot be invoiced. Thank you for your understanding.