Inbound Digital Advisor 60-100%

Valiant Bank AG

Gümligen/Bienne

Key information

Publication date:06 January 2024
Workload:60 – 100%
Contract type:Unlimited employment
Place of work:Gümligen/Bienne

Job summary

Join Valiant, a Swiss independent financial provider dedicated to simplicity.

Tasks

Advise clients via video and phone on basic banking products.
Respond to client inquiries through chat, Messenger, and email.
Identify potential for recommending additional products and services.

Skills

Completed basic training in services or currently studying.
Fluent in French and German.
Helpful, sociable, and solution-oriented personality.

Is this helpful?

Simplify together. Because life is full of possibilities. And has become more complex at the same time. That is why we are looking for employees who implement simplicity with us.

Your activities

advise our customers by video and telephone on basic banking products and thus make an important contribution to high customer satisfaction
respond to customer inquiries via chat, Messenger and e-mail
identify potential opportunities to offer additional products and services

You have

a completed basic training in the service sector or you are currently studying
knowledge of French and German
a helpful, sociable and solution-oriented personality

Questions about the application process

Ms. Sonja Brechbühl will be happy to provide the desired information.

About us

Valiant is an independent Swiss financial service provider. It is exclusively present in Switzerland and offers private customers and SMEs a complete, simple and understandable range in all financial areas. Valiant is locally established in fifteen cantons: Aargau, Basel-Country, Basel-City, Bern, Fribourg, Jura, Lucerne, Neuchâtel, St. Gallen, Schaffhausen, Solothurn, Thurgau, Vaud, Zug and Zurich. In addition, it is present throughout Switzerland thanks to its innovative and digital services. Valiant has a total balance sheet of 37.5 billion francs and employs more than 1100 employees, including more than 70 trainees.