Administration

Administration

Product Manager for M365 Office Automation at the Information Systems Department

The Information Systems Department of CHUV is looking for a Product Manager for M365 Office Automation to strengthen its Digital Workplace team, within the framework of a permanent contract at 80–100% starting November 1, 2025.

Context

The University Hospital of Lausanne (CHUV) is one of the 5 Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, it plays a leading role in medical care, research, and education.

Attached to the Infrastructure Department, the Information Systems Department (DSI) is responsible for all IT and telecommunications services of the institution. The Digital Workplace team ensures the operation, maintenance, and development of the digital work environment for CHUV employees.

Mission

• You take charge of the operation and development of office applications and M365 services in the Digital Workplace domain
• You ensure operation: incident and standard request handling, procedure writing, proactive maintenance, resolution of complex problems with the concerned teams
• You manage the transition: prioritization of change requests, testing, support for updates, management of impact on clinical and user processes
• You lead operational relations with user services and suppliers: monitoring committees, management of malfunctions, budget follow-up, calls for tenders
• You represent CHUV in external networks and participate in technological watch.

Profile

• You hold a Master’s degree from EPFL, HES, UNI, or an equivalent recognized title
• You have at least 5 years of experience in the administration of M365 and Office services
• You master license management, service administration, and M365 collaborative tools
• You know ITIL processes, HERMES methodology, and practices of an institutional DSI
• You are structured, autonomous, rigorous, results- and solution-oriented
• You demonstrate very good interpersonal and communication skills, including in stressful or change management contexts
• You master English (spoken and written, minimum level B2)

We offer

Becoming a collaborator of the University Hospital of Lausanne means benefiting from:

• Top-tier social benefits, 20 days paternity leave, and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th salary and 25 days of vacation per year
• A right to at least three days of training per year, with access to a varied offer within the CHUV Training Center and partner training centers of the State of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighborhoods for people relocating to Switzerland from abroad
• Social, cultural, and economic benefits offered to members of the H-Oxygène association
• Benefits offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles, and discounts on the purchase of electric bikes)
• Quality hotel-style company restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Mr. Frédéric Roduit, head of the Digital Workplace team, at 021 314 41 43.

Since all our applications are processed electronically, we kindly ask you to apply exclusively online by clicking the APPLY button at the bottom of the announcement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, we invite you to contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and avoid any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly by them on our recruitment platform are not accepted and cannot be invoiced. Thank you for your understanding.