Shift Coordinator 60 - 80% Dierikon/Ebikon
Dierikon
Key information
- Publication date:18 February 2025
- Workload:60 – 80%
- Place of work:Dierikon
Job summary
Join our vibrant restaurant as a Shiftleader, ensuring top-notch service. Enjoy a multicultural work environment with flexible hours.
Tasks
- Lead shifts, set team goals, and manage staff positioning.
- Ensure safety, cleanliness, and hygiene for all guests and staff.
- Coach staff on best practices and operational standards.
Skills
- Experience in hospitality management or equivalent leadership role.
- Strong communication and conflict management skills.
- Analytical thinking and tech-savvy mindset.
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Profile
The shift leader always guarantees the highest QSS&P level and ensures total guest satisfaction on every visit through optimal management of work shifts. He respects the various goals and standards of the restaurant as well as the company's guidelines.
Scope of duties
His main partners include the restaurant staff, the guests, and the restaurant management team. His responsibility is to lead a work shift ensuring:
Leads shifts through appropriate leadership, defines and sets team goals, and is responsible for staff positioning, conflict resolution, handling complaints, maintenance, supply, and other needs
Ensures maximum safety for employees and guests, cleanliness, food safety, and hygiene, and leads by example
Coaches for optimal working methods, ensures consistent application of procedures and operational standards while complying with applicable legal regulations
Properly uses the available tools to support his leadership responsibilities such as planning, cash counting, orders, or inventory
Supports initiatives for the development of the restaurant through training, information exchange, or other appropriate means
Leads the team impartially with empathy, respect, and patience
Open and transparent in communication and conflict management, considers feedback
Coordinates with common sense and agility, reliably and trustworthily sets the right priorities
Proactive, resourceful, and curious, striving to improve and learn
Analytical and logical thinker as well as technology expert
Resilient, flexible, dynamic, optimistic
Understands and speaks the national language
We offer
We offer you an exciting and multicultural working environment where teamwork is highly valued. Our flexible working time models allow you to arrange your working hours according to your personal situation. As a member of GastroSuisse, we fully apply the collective labor agreement of the gastronomy sector and pay fair wages.
